Unifonic Job In UAE: Product Manager - CPaaS

Unifonic is offering a job opportunity in Dubai, United Arab Emirates as a Product Manager - CPaaS. The Product Manager is responsible for each and every aspect of the product. Depending on the product phase. The Product Manager is wearing a different hat to make sure his/her product is guarded to achieve success. Starting with the product concept, passing through API and interface design, moving to support on pricing and go-to-market planning, and ending acquisition and revenue ownership.

The responsibilities of the Product Manager include but are not limited to:

1. Develop and manage the product growth strategy and roadmap of features and use cases, working with Sales, Marketing, and key stakeholders to plan and prioritize deliverables and release plans.
2. Prepare Integration requirements that address the objectives of the Product, company, competitive outlook, industry direction, resource constraints, timeline, etc.
3. Lead cross-functional teams with respect to requirements interpretation, implementation, product decisions, specification reviews, customer satisfaction issues, and scheduling.
4. Define and prioritize a backlog of work including the creation of stories for new feature requirements.

1. Hands-on 5+ years of experience as a Product Manager, Owner, Consultant, or technical Product Analyst in a SaaS software product company.
2. Previous experience managing any conversational product like a chatbot, agent console, or any other similar product.
3. Strong technical and software engineering background.
4. Previous experience with big data analytics, machine learning, NLP or AI
5. Experience managing products through the entire lifecycle with a track record of successfully delivering multiple software/SaaS products
6. Bachelor’s degree in Engineering, Software, or other IT-related field.
7. Ability to create product demonstrations based on client needs.
8. Ability to spend substantial time interfacing with the offshore teams on daily basis.
9. Proficiency in project management and tracking tools (TFS, Jira, Product management, and analytics tools)
10. Fluent in English with excellent writing/editing and verbal communication skills.

Nice to Have

1. Strong analytical skills to analyze the customer requirements and translate them into functional requirements.
2. Ability to work in a dynamic environment in which the requirements are not always well defined and requirements priorities change frequently.
3. Strong attention to detail while maintaining sight of the big picture.
4. Fluent in Arabic.

About Unifonic:

Unifonic was founded in 2006 to provide cloud-based communication tools to business customers and enables integration of text and voice-based solutions through its API platform. Therefore, Unifonic eliminates the need for costly hardware infrastructure making business communication simple, fast, and cost-effective.

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