Vacancy in UAE offered by Sapphire: Digital Experience Manager

Sapphire is offering a job opportunity in Dubai, UAE as a Digital Experience Manager, with at least four years experience, to optimize client engagement across online platforms, and to help in shape and deliver differentiated digital experiences. The successful candidate will design client journeys and drive the technical implementation and measurement of new functionality, microsites, data explorers, and web experiences. You must have strong project management skills as well as strong analytical and quantitative skills.

• Create a stellar and successful digital experience for all audience segments, including clients, talent, and media, ensuring that each touchpoint of their journey is effective and engaging
• Perform competitive analysis and conduct audits of existing digital channels to make sure our clients online presence is high quality, effective, easily accessible, and meets target audience needs;
• Compile best practices and identify improvement opportunities
• Set up marketing intelligence programs to link data across multiple sources and platforms (including Salesforce client databases, website, social media platforms), to understand overall client journeys and touchpoints
• Understand and map client engagement by leveraging Salesforce CRM, Marketing Cloud, and Einstein Analytics, to derive qualitative and quantitative insights about our existing and potential clients
• Plan for and manage the successful delivery of a range of digital projects - including driving UX and functional changes, uplifting existing web pages, introducing new functionality, and developing new interactive microsites or data explorers - along with revenue generated on these projects, and client and team satisfaction

• 4-5 years of experience working within digital marketing, user experience, or web development
• Experience working with development and design teams to drive the implementation of digital projects
• Bachelors degree - preferably in business, marketing, computer science, or a technical discipline
• Understanding of digital marketing, and core web design and traffic-driving techniques like SEO
• Strong analytical and quantitative skills.
• Confidence in using data insights to define, challenge and support business requirements;
• Ability to apply a mix of qualitative and quantitative analysis techniques to back up assumptions, test hypotheses, and evaluate results
• Knowledge and experience in data platforms such as Adobe Analytics or Google Analytics
• Strong technical acumen, with broad knowledge of technical trends and new solutions
• Strong project management skills with demonstrated ability to multitask, prioritize, and work well under pressure
• Strong interpersonal, organizational and communication skills
• Strong experience in leading cross-functional teams
• Inquisitive and creative mind set
• Must currently reside in the UAE

About Sapphire:

Sapphire Recruitment Consultants is a six times award-winning executive search, selection, and recruitment agency lead by a management team with over 30 years of experience in the international and local recruitment market.

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