Workshop Planner - Toyota & Lexus at Al-Futtaim in UAE

Al-Futtaim is offering a job opportunity as a Workshop Planner - Toyota & Lexus in Dubai, UAE, that will allocate the technical jobs to the technicians ensuring alignment of job requirement to technical skillset in order to optimize the workshop’s utilisation. You will be the main link between the frontline and the workshop and supports timely performance of assigned technical jobs to ensure timely vehicle delivery to the customer.

Reporting to the Aftersales Manager, you will working with Technicians & Service Advisor on a daily basis. You will communicate all changes that affect a vehicle to the concerned department and constantly collaborate with other internal & external departments to maximize overall business benefits.

• Allocate the Job to technicians based on correct category required to perform the job.
• Monitor technician planning board and Job Progress Control Board as per monthly roster and escalate any concerns to the workshop manager
• Ensure accurate/ fair distribution of jobs technicians’ utilisation and efficiency targets are achieved.
• Ensure Fix It Right (FIR) Process is being followed to achieve FIR target.
• Ensure jobs allocated are closed as per the schedule / WIP 
• Ensure no deviation on time clocking process, escalate as required 
• Ensure vehicle on time delivery by providing the vehicle progress update to Service Advisor

1. Experience in allocating the job to technicians based on correct category required to perform the job
2. 2 to 3 years’ overall experience as a Controller / Workshop Planner in the automobile dealership
3. Diploma or Bachelor of Automobile /Mechanical Engineering
4. Has the ability to write technical reports
5. Diagnostic Technician or Equivalent 
6. Good communication skills, both written and verbal
7. UAE driving license will be an advantage.

About Al-Futtaim:

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.

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