Zain Jordan Jobs: E-Commerce Product Manager Team Lead

Zain Group is offering a job opportunity in Amman, Jordan, as it’s hiring a Team Leader who will be responsible for overseeing all activities within the team, coach team members on achieving revenues & KPIs and developing necessary skill sets that get results, analyzing the digital customer complete business model, product SKUs, pricing structure, technology stack, ad campaigns, creative strategy, and value proposition. And to distill all of this information into workable action plans, that developers, Marketing team, and media team can seamlessly execute against in order to maximize commercial performance whilst providing the best customer experience at all stages of the customer journey.

Main responsibilities will include but not be limited to:

• Identify team goals and evaluate team progress and report them to stakeholders.
• Ensure company goals and objectives are being met by each employee and provide constructive feedback.
• Communicate mobile app business performance through a variety of metrics, OKRs, and KPIs, including share of search, product page performance, brand compliance across Zain channels, sales rank, etc.
• Develop team strengths and improve weaknesses, through Coaching team members & developing team strengths and improve weaknesses.
• Make sure the team is evaluating & implement improvements on digital strategy in order to achieve Revenue and KPIs target, through tracking concepts that translates high priority initiatives into compelling business cases that drive business value and ROI.
• Make sure of the collaboration with key business stakeholders and cross-functional teams, including business owners, Customer Experience, Marketing, Marcomms, IT, Operations, and 3rd party partners/vendors to ensure effective implementation, seamless end-to-end experiences, and alignment with business needs.

1. Holds a Bachelor's degree in Engineering, Marketing, IT, or any related field.
2. Has minimum 5 years of relevant experience
3. Preferred certifications: Google analytics, UX research & design, digital marketing.

About Zain:

Zain is a leading mobile voice and data services operator with a commercial footprint in 8 Middle Eastern and African countries with a workforce of over 6,000 providing a comprehensive range of mobile voice and data services to over 50 million active individual and business customers as of March 31, 2019.

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