Internship Opportunity for UAE Nationals at Anantara Hotels, Resorts & Spas as Activity Guide

An internship opportunity is being offered by Anantara Hotels, Resorts, and Spas at Sir Bani Yas Island in UAE as Activity Guide.

Duration:

8 Month-Program.

Eligibility:

UAE Driving License or Convertible License.

Duties:

1. Liaising with the Activities Coordinator to determine bookings and any special requirements for guests and visitors.
2. Greeting visitors and guests as they arrive at the resort and providing a basic resort briefing.
3. Ensuring factual knowledge is imparted to visitors and guests regarding the history and future development of the resort; its animals, plants and trees, birdlife, archeological heritage, and marine life.
4. Guiding and delivering tourism activities incorporating (but not limited to archery, mountain biking, swimming, snorkeling,  kayaking, cycling, sunset boat trips, wildlife drives, and all other related tourism activities as directed by the Tourism Services Manager.
5. Safely using all equipment, vehicles, and consumables related to the delivery of tourism activities, and the maintenance of such equipment as directed by the Tourism Services Manager.
6. Delivering specialist equestrian tuition, instruction and guiding to guests and visitors including (but not limited to) horse riding tuition to include all levels of ability and other specialist equestrian-related activities as directed by the Activities Coordinator (Equestrian), Tourism Services Manager or Senior Tourism Services Manager.
7. Ensuring that visitors are safe and that hazards or potential hazards are mitigated and reported to management.
8. Ensuring that safety requirements are adhered to by visitors, including the supply and correct use of all personal protective equipment for both themselves and guests appropriate to the activity being undertaken, including the completion of all related safety briefings and indemnity related paperwork.
9. Maintaining a high level of physical fitness commensurate with the tourism activities being delivered.
10. Maintaining a level of customer service skills and behavior commensurate with a 5* resort.
11. Escorting VIPs, familiarization groups and media and in doing so be an ambassador for TDIC.  In the case of media visits, these will be conducted in conjunction with the Marketing/PR Department.
12. Maintaining at all times the cultural sensitivity of various nationalities.
13. Gathering statistical information from guests & visitors in relation to the quality of their experience and providing feedback to management in relation to guest requests and/or suggestions.
14. Any other duties associated with this position in order to meet the needs of the business.

Required Documents:

1. CV.
2. Motivation Letter.

About Sir Bani Yas Island:

Sir Bani Yas Island is a protected wildlife sanctuary just off the coast of Abu Dhabi, founded by Sheikh Zayed bin Sultan Al Nahyan. Home to free-roaming animals, including the near-extinct Arabian Oryx, the island offers a distinct escape from the world. Located on the north shore between a lagoon and the open ocean.

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