Internship at Google in Australia in Information Technology, Summer 2019
Applicant criteria
- Both
Opportunity criteria
- Internship
Opportunity description
Google offers an invitation to join them for the 2019 Information Technology Intern Program in Sydney-Australia, This program is designed to provide exposure to the technology industry for students who are historically under-represented in this field. Current students majoring in information systems, information technology, applied networking, system administration, and other majors with applicable experience are encouraged to apply. This program includes front line internal user support - either in-person or remotely, a corporate engineering project, and skills-based training.
Qualifications:
Minimum qualifications:
- Currently pursuing a Bachelor's or Master's degree.
- Available to work full-time for 12 weeks during summer 2019.
- Must have work authorization in Australia.
Preferred qualifications:
- Enrolled in an academic degree program in one of the following majors: Information Systems, Information Technology, Applied Networking, System Administration, or other degrees with applicable experience and returning to a degree program after the internship.
- Experience working in an IT department or PC support, or in another technically-focused service environment.
- Experience troubleshooting applications in one or more of the following environments: Linux, Mac and/or Windows.
- Understanding of LAN/WAN environments.
- Ability to configure, upgrade and relocate PC hardware, software and print devices.
- Effective organizational, communication, leadership, and customer service skills.
Responsibilities:
Technical support for a technology company is a big task. As a member of the Information Technology team, you are the go-to person for Googlers' computer hardware and software needs, providing front line user support for all of Google's internal tools and technologies. You troubleshoot, respond to inquiries and find solutions to technical challenges. Beyond the day-to-day, you improve the Googler user experience by contributing to longer-term projects and documentation efforts. You are highly technical and are comfortable problem solving with multiple operating systems (like OS X, Linux, Windows) and a range of devices (including desktops/laptops, phone systems, video conferencing and various wireless devices). You occasionally partner with various teams including security, networking, and infrastructure.
The Responsibilities :
- Provide support for desktops/laptops, and user access to corporate network and applications, both on the network as well as through remote VPN access.
- Assist with moving equipment and users.
- Provide support for services such as office phones, mobile devices and video conferencing.
- Provide basic corporate network infrastructure and server support.
- Provide direct support for Google's corporate resources and applications.
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