Job Opportunity as a CRM Trainee at Chalhoub Group in UAE
By: Chalhoub GroupLast update:
Applicant criteria
ResidenceUnited Arab Emirates
NationalityUnited Arab Emirates, Bahrain, Djibouti, Algeria, Egypt, Iraq, Jordan, Comoros, Kuwait, Lebanon, Libya, Morocco, Mauritania, Oman, Palestine, Qatar, Saudi Arabia, Sudan, Somalia, Syria, Tunisia, Yemen
SpecialityBusiness , Information Technology
Gender
- Both
Opportunity criteria
Job FieldsCustomer Service, Call Center Jobs, and Secretary
Opportunity FieldMarketing, Business and Finance, Entrepreneurship and Innovation, Technology and Programming
Job locationUnited Arab Emirates
Needed documentsCV
Opportunity description
Chalhoub Group offers an exceptional job opportunity as a Customer Relationship Management Trainee in United Arab Emirates for 2021.
Job Responsibilities:
- Execute and track targeted member communications.
- Work alongside the marketing, data team and external agencies and vendors.
- Code and build email templates and set up SMS and Push Campaigns.
- Test and ensure CRM deliverables are In line with brief.
- Propose strategies to improve performance of communications.
- Assist with collecting and monitoring CRM KPIs monthly.
- Assist in the delivery and optimization of customer lifecycle triggers and communication across email, sms and the mobile app.
- Creation of campaign segments alongside Data Insights team.
- Qualifications:
- MUST HAVE - Understanding of coding or ability to lean: HTML5, Java script, Database structure, fluid emails with spam safe html coding and CSS3. API knowledge is plus.
- Advanced level of computer literacy, such as Microsoft Office and particularly in Excel.
- University educated with either a marketing, IT or business related qualification.
- Ideally Experienced in executing CRM campaigns on platforms such as Salesforce, Braze, Mailchimp and / or similar CRM platforms.
- Technologically savvy and comfortable learning and using various digital tools and platforms.
- Experience using analytics tools such as Google Analytics, and built-in tools within CRM Communication platforms.
- Excellent communication skills both verbal and written. Arabic a plus!
- Excellent team player with interpersonal skills.
- Self-motivated, driven and with a desire to achieve results.
About Chalhoub Group:
Chalhoub Group is the leading partner for luxury across the Middle East and an expert in retail, distribution and communication. With a growing workforce of more than 12,000 people, and a network of over 650 retail stores, the Group's success is attributed to its highly skilled and dedicated teams.
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