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Job Opportunity as a Costumer Based Coordinator at Nestle in New Zealand

By: NestleLast update:
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Applicant criteria

NationalityUnited Arab Emirates, Bahrain, Djibouti, Algeria, Egypt, Iraq, Jordan, Comoros, Kuwait, Lebanon, Libya, Morocco, Mauritania, Oman, Palestine, Qatar, Saudi Arabia, Sudan, Somalia, Syria, Tunisia, Yemen
SpecialityBusiness
Gender
  • Both

Opportunity criteria

Job FieldsCustomer Service, Call Center Jobs, and Secretary
Opportunity FieldMarketing, Business and Finance, Entrepreneurship and Innovation
LocationRemotely
Needed documentsCV
Deadline2021-02-08

Opportunity description

Nestle is offering a job opportunity as a Customer Based Coordinator to join the team in New Zealand for 2021. The purpose of this role is to be the face of Nestle for the Customer, responsible for efficiently manage the customer replenishment process focused on highest possible service delivery and consistent satisfaction achievement whilst driving efficiency for both Nestle and Customers, delivering forecast improvements, and on shelf availability of products.

Responsibilities:

  1. Demonstrates Cross functional alignment with DSP and Sales and integration points through customers' buying and replenishment teams.
  2. Efficiently manage events, promotions and new product launches and changeovers with the customers. 
  3. Managing the collaborative planning process. This includes data review for scanned sales trends and maintaining baselines. Also ensuring trends actioned and improve Nestle forecasts.
  4. Drive internal and external KPI reporting for all relevant targets for both customer and Nestlé.
  5. Be a key contact and team member for improvement opportunities.                                
  6. Develop Customer insight to identify areas of improvement and drive the initiative for improvement.
  7. Monitor and improve cost drivers across both businesses, ensuring awareness of exceptions and management of issues as they arise.

Qualifications: 

  1. Minimum 3 years’ experience in a similar role and possess strong FCMG experience and knowledge.
  2. Exposure within Supply Chain, Finance, Sales, Customer Service is highly recommended.
  3. Strong team player and can work collaboratively within a team to achieve required targets and objectives.
  4. Strong communication skills and flexibility are vital. You will be working closely with key customers and contacts.
  5. Computer savvy and a confident user of the suite of MS Office programs.

About Nestle:

Nestlé is the world's leading nutrition, health and wellness company. Well-known brands include MAGGI, NESCAFE, PURINA and KIT KAT. Its mission of "Good Food, Good Life" is to provide consumers with the best tasting, most nutritious choices in a wide range of food and beverage categories and eating occasions, from morning to night. Naturally, in order to achieve this, the dedication of ambitious and positive people is indispensable.

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