Job Opportunity as a Groceries Picker Supervisor for Talabat in Qatar 2020
Applicant criteria
- Both
Opportunity criteria
Opportunity description
Delivery Hero is looking for a Pickers Supervisor for Groceries to join the team at Talabat in Doha, Qatar for 2020.
Responsibilities:
- Work closely with the Order Fulfillment Manager to evaluate, develop and ensure that all fulfillment process (within the store) and work flow is being followed.
- Supervise the shopper process of daily orders.
- Supervise the full process of picking of orders, to segregation & packing.
- Assist in preparing and monitoring work schedules for the shoppers.
- Supervises the team in processing orders and resolving customer complaints (regarding wrong picking).
- Monitor operational policies and procedures to ensure the most efficient and effective processing of delivery orders; control of damages, and errors; and excellence in customer service levels.
- Assist in coaching and training new employees (shoppers).
- Ensure adherence of the shoppers to the agreed upon processes and policies.
Your Skills:
- 1-2 years previous job experience in order fulfillment and management of pickers.
- Experience of operations within a grocery stores.
- Well organized, able to multi-task, and work in a fast-paced environment.
- Open minded; continually seeks to find new and creative way to accomplish tasks.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship building skills.
- Excellent decision-making abilities and ability to integrate and apply information.
- Effective issue resolution skills.
- Proven analytical abilities.
- Reliable and a good timekeeper.
- Passion, enthusiasm, reliability and drive for results in present capacity.
More about Talabat:
Talabat is the home of takeaway in the GCC (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates) and Jordan, a one-stop shop anytime you want to order your favorite food online. With just a few taps, you can easily order delicious food and get it delivered right to your doorstep.
About Delivery Hero:
Delivery Hero and its headquarters are located in Berlin, boasting over 1,000 employees in HQ alone. Diversity is a key pillar for its success. Employees with over 80 nationalities across 5 continents work for us, enabling it to exchange best practice from markets from each corner of the world.
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