Job Opportunity at Mercy Corps as Program Performance & Quality Director in Iraq 2020

Mercy Corps is offering a Job Opportunity at Mercy Corps as Program Performance & Quality Director in Iraq. The successful applicant should have strong relationship-building skills and commitment to working collaboratively.

Eligibility Requirements:

1. Bachelor’s degree required. Masters or equivalent in a field related to Humanitarian or International Development is preferred.
2. 6 years of experience providing management support to program implementation
3. Experience working in the Middle East region.
4. Proven ability to work cooperatively and skills in relationship building and coordination.
5. Extensive experience with evaluation, information management.
6. Excellent writing and communications skills required.
7. Willingness to travel frequently to project sites and field locations, including traveling to insecure environments.
8. Fluency in English is required. Proficiency in Arabic or Kurdish is a plus.
9. They should be able to facilitate complex team problems and achieve aims.
10. Have excellent analytical and problem-solving skills, good organizational skills and ability to work independently, .  

Responsibilities:

1. Support to overall strategic and annual planning for MC Iraq with evidence-based contributions.
2. Provide oversight of the Performance and Quality (PAQ) team’s strategy with clearly defined roles and responsibilities.
3. Provide supervision to the PAQ team members, ensure their work is aligned and contributing effectively to the strategy and that they have access to MC resources
4. Support the development of sector strategies in accordance to the overall country strategy and with relevant team members
5. Lead the development of processes to support programs team and ensure that lessons learned are used to inform adaptation of activities 
6. Provide support to program teams including program start-up, quality audits and spot checks
7. Ensure programs use the necessary systems and tools, to improve each individual program
8. Ensure the development and consolidation of systems and tools across the Iraq program to leverage existing resources and provide comparable data.
9. Oversee the maintenance of appropriate country-level trackers, and explore the use of online tools as needed
10. Support the creation of the learning culture through analysis of lessons learned and best practices to encourage adaptive management.
11. Conduct internal DQAs to ensure data is collected with attention to accuracy
12. Support programs team in integrating Do No Harm approach throughout project life cycle
13. Serve as a focal point for any temporary Technical Advisers
14. Ensure all programs comply with MC’s Gender Minimum Standards.
15. Promote communicate expectations, and provide constructive feedback via regular performance reviews.
16. Supervise new team members as necessary.
17. The team members have access to training and support that effective workflows and coordination 
18. Create a work environment of respect where team members strive to achieve excellence.

Benefits:

Housing is in shared apartments.

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