Job Opportunity in Mexico as a Deputy Director of Operations at IRC

The International Rescue Committee (IRC) is offering a job opportunity as a Deputy Director of Operations to join the team in Mexico for 2021. 

Main responsibilities:

Management, Coordination and Leadership:

•  Country operations lead for program expansion into new areas.
• Operational management of the Mexico offices and representation when needed within the country with local authorities and regulations.
• In partnership with the Support teams, ensure program implementation and spending are on track.
• Together with the DDP, organize regular program review meetings and raise any red flags to the SMT.
• In partnership with the Security and Access staff, ensure that field offices adhere to the security SoPs and country security management plans.
• Work closely with the Country Director and other members of the SMT to ensure that a strong partnership is developed and maintained between Operations and Security; Programs; Finance and HR teams at both the Country and Field levels
• Lead the development and revision of program support and operational policies, procedures and systems
• Lead cross-departmental risk identification and mitigation actions that align with organizational and regional risk-management initiatives.

Programs Support, Strategy and Business Development:

• Work with CD and DDP to identify opportunities for program expansion and support development of funding proposals.
• Work with the CD and DDP on the Country Program Strategic Planning process.
• Provide added support to program coordinators as required.
• Ensure all new proposals have received thorough Operations review and appropriate operations platform is maintained.

Information Technology:

• Supervise the IT Department.
• Manage the ICT Officer.
• Verify that Information Technology policies and procedures are documented, disseminated and consistently applied across the country program.
• Ensure that IT compliance monitoring processes are developed and effectively implemented.
• Support the IT staff to provide top-tier and effective services and support to the Country Office and across all field sites.
• Manage key supplier relationships and build strategic relationships with senior internal stakeholders, providing appropriated solutions for their needs.

Supply Chain & Administration:

• Ensure that the Supply Chain team meets the needs of the programs in a timely manner and does so in accordance with IRC policies and procedures.
• Contribute to the operating budget and strategic planning; ensure grant burn rates are met as per the spending and procurement plans.
• Directly manage Supply Chain and Administrative staff in Mexico including the offices functionality and support.
• Direct supervision of the Senior Supply Chain Officer and oversight of all Supply Chain staff.
• Verify that Administration & Supply Chain policies and procedures are documented, disseminated and consistently applied across the country program. 
• Ensure that compliance monitoring processes are developed and effectively implemented.
• Assist the Administration & Supply Chain staff in developing and managing appropriate coordination mechanisms to ensure that all operational units are interacting well with each other.
• Chain (GSC), the Country Office, across different field sites, and other IRC support entities.
• Assist supply chain staff in partnering effectively and cooperatively with other units.
• Ensure full proactive involvement of key processes with the finance department.
• Ensure systems are streamlined between HR, Administration, Supply Chain, Finance and Programs.
• Provide support to all field and program teams.

Staff Management, Learning & Development:

• Provide guidance and supervision to the Operations teams.
• Create an inclusive team climate focused on the achievement of team and individual results.
• Build capacities and skills of operations staff in key operations areas, tools and approaches and ensure that these new skills are utilized on the job.
• Manage recruitment, hiring and development of high-performing national staff to assume greater levels of responsibility.
• Provide leadership support for the successful implementation of and adherence to the IRC Global HR Operating Policies and Procedures.
• Hold high-quality meetings with each direct report on a regular and predictable basis, at least bi-weekly, focusing equally on interpersonal exchange, as well as work.
• Promote and monitor staff care and well-being, and ensure to create systems and practices where work supports life and continuously role model such practices.

Qualifications:

1. Five or more year’s progressive management and leadership experience with an International NGO.
2. University degree in relevant management or technical field or an equivalent work experience
3. Experience managing country program teams with a diverse portfolio; knowledge of major donors (including USAID/OFDA/PRM, ECHO/EC, DFID, UN Agencies).
4. Strong background in Supply Chain, Logistics and overall office Administration.
5. Experience managing Security in a hostile environment.
6. Excellent leadership, people management, interpersonal and negotiation skills and a demonstrated ability to develop diverse, inclusive and harmonious teams climate in cross cultural context.
7. Strong diplomatic skills.
8. Ability to establish good working relationships with partners, donors and other stakeholders in a sensitive environment.
9. Regional experience; knowledge of the context (in experience and expertise) and understanding of the culture (Mexico) important
10. English fluency and native Spanish is required.

More about the IRC:

The International Rescue Committee (IRC) helps people whose lives and livelihood are shattered by conflict and disease to survive, recover and regain control of their future. It responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic well-being, and power to people devastated by conflict and disaster.

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