Job in Egypt: Datacenter Operations Specialist at Microsoft
Applicant criteria
- No specific age required
- Both
Opportunity criteria
- Full time
Opportunity description
Microsoft offers a job opportunity and announces its need for a Datacenter Operations Specialist who will be responsible for IT and logistics support for a portfolio of edge sites in a metro or region. You will help your team drive and deliver world-class support services across your sites and assist other regions, as necessary.
Duties & responsibilities
- Work across your partner teams, who support deployment, break-fix, inventory and asset management, security, design and build, and compliance to ensure seamless site operation.
- Develop and maintain relationships with leased facility landlord(s), IT service providers, and partner support teams.
- Provide quality control for your data center-wide IT maintenance support activities across multiple service lines.
- Be the primary point of contact for response to major incidents at your datacenter(s) and participate in proactive and timely resolution.
- Oversee successful SLA adherence in deployment, break-fix, and inventory and asset management for your data centers to ensure all local systems meet requirements supplied by Microsoft's internal security and compliance teams.
- Contributing to regional and global improvement programs as required.
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Eligibility criteria
You must have:
- High School Diploma or equivalent and industry experience.
- OR industry experience and college coursework.
- The ability to meet Microsoft, customer, and/or government security screening requirements.
- Pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- You are preferred to have:
- Experience in a 24x7x365 production environment or related experience.
- Technical College degree or certification in Computer Science, Math, Telecommunications, or equivalent work experience.
- Knowledge of physical Enterprise-class IT infrastructures.
- Strong problem-solving skills, analytical capabilities, data analysis and attention to detail.
- Ability to effectively prioritize and execute multiple tasks and projects autonomously.
- Excellent customer service, interpersonal awareness, and communication skills (written and verbal).
Please note: Up to 50% work from home.
About Microsoft:
Microsoft corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers.
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