Internship Opportunity in Germany with CRM-Tech Team in the Field of Fashion and Technology
Applicant criteria
- No specific age required
- 1-2
- Both
Opportunity criteria
- Full time
Opportunity description
CRM-Tech Team is calling applicants from all over the world for an internship opportunity. Become part of the CRM Tech Team and successfully contribute to the upcoming challenges as a motivated Intern Product Management- CRM for 3-6 months. The CRM-Tech Team is dedicated to the maintenance, development, and improvement of new and existing features in AY’s internal tool for Customer Relationship Management.
Duties & responsibilities
You will responsible for:
- Support the feature delivery pipeline (e.g. support with decisions and implementation, ensure release quality, and measure the outcome of changes).
- Research and document new and existing topics that can work on.
- Assist the product manager in problem-solving.
- Work data-driven, based on reports and analyses for deriving actions that are truly oriented towards the customers' needs.
- Act as an additional point of contact for emergencies and bug reports.
- Handle a variety of stakeholders from different departments like Business Intelligence, Performance Marketing, and Shop Applications.
- Validate features with hands-on quality assurance.
- Learn how to prioritize and evaluate the impact and business value of a feature.
- With growing experience, take over responsibilities the own projects to optimize products.
Eligibility criteria
You must have:
- The ability to manage multiple interdisciplinary topics at a time.
- Enrolled student, or a graduate interested in product management and willing to expand your knowledge.
- An affinity for challenging tasks that require creative thinking.
- The analytical and efficient way of thinking.
- A proactive and resilient attitude.
- Experience in Technical Development Processes.
- Knowledge of CRM practices and/or relevant KPIs and Metrics for the industry.
- Knowledge in software development.
- Basic knowledge/understanding of programming.
- Excellent communication skills & energetic and positive mindset.
- Very good written and spoken English skills
Nice to have:
- Technical Background in MySQL, GBQ.
- Experience with managing, reading, and querying Databases.
- Familiarity with writing technical documentation.
Benefits:
- Grow together with one of the fastest-growing eCommerce companies in Europe.
- Flexible working times.
- 40% discount on the company online shop.
- Language courses (German & English).
- Free sports courses & reduced prices for a gym membership.
- Subsidized public transportation ticket.
- Free choice of hardware and operating system (Mac, Windows, or Linux) also for private usage.
- Modern office in the city center of Hamburg.
- International working environment and English as a company language.
CRM-Tech Team:
The CRM-Tech Team is dedicated to the maintenance, development, and improvement of new and existing features in AY’s internal tool for customer relationship management. ABOUT YOU is a fashion online shop, a tech company and more than ⅓ of the employees are developers. It is one of the fastest-growing e-commerce companies in Europe. As a fashion and technology company, its goal, along with its ambitious teams, is to personalize classic shopping by creating an inspiring and personalized shopping experience on a smartphone. ABOUT YOU is currently active in 19 European markets. It is looking to expand further and make the inspirational platform accessible to fashionistas across Europe.
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