Applicant criteria
- No specific age required
- Both
Opportunity criteria
- Internship
- from: 500
- to: 1500
Opportunity description
Dell is offering an internship in Glasgow, Scotland as a Customer Experience Programs Intern on our Global Field Services team to do the best work of your career and make a profound social impact.
As a Customer Experience programs intern, you will be responsible for shaping and improving how our customers use technology to support their Dell products. You will work with commercial customers and internal stakeholders from around the world on defining business requirements and building customer journeys that accelerate our customers digital support transformation. This role offers an exceptional opportunity to learn and collaborate with amazing teams all focused on delivering the best customer experience.
Duties & responsibilities
- Engage with customers, conduct insight interviews, define their needs and requirements
- Build customer journeys that put the customer first and deliver value
- Develop experience in presenting insights and recommendations
- Gain insight and experience defining business needs
- Learn to collaborate across global teams and influence stakeholders through storytelling
Eligibility criteria
- Degree or equivalent, with excellent communication skills, fluent in English
- Problem solver that can see beyond the obvious
- Highly organised self-starter with project management skills
- Strong attention to detail, organisation, and time management skills
- Analytical mindset and able to work with a variety of data sources
Desirable Requirements
Currently studying a Bachelors Degree with a year in industry placement
About Dell:
Dell is an American multinational computer technology company that develops, sells, repairs, and supports computers and related products and services, and is owned by its parent company of Dell Technologies. Founded in 1984 by Michael Dell, the company is one of the largest technology corporations in the world, employing more than 165,000 people in the U.S. and around the world.
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