Internship Opportunity as a Technical Support at Dell
By: DellLast update:
Applicant criteria
NationalityNo specific nationality required
SpecialityInformation Technology
Skillscustomer service, − Excellent verbal and written communication skills , communicate fluently in English
Age
- No specific age required
Years of Experience
- fresh
Gender
- Both
Opportunity criteria
Job Type
- Internship
Job FieldsInformation Technology Jobs
Job locationMorocco
Needed documentsCV, Application form
Deadline2024-03-08
Opportunity description
Dell is offering Internship Opportunity as a Technical Support in Morocco.
Duties & responsibilities
- Provides first Level Technical Support on Dell supplied products and/or peripherals
- Identifies and resolves issues affecting customer client systems
- Monitors and tracks issues to ensure accurate resolution
- Uses troubleshooting techniques and tools to identify technical defects/issues
Eligibility criteria
- Bachelor's degree or equivalent in IT, hardware or software obtained in the last 12 months
- Fluency in French and English
- Excellent telephone and customer handling skills
- Ability to deal professionally with demanding customers
- Ability to learn new products and technologies
About Dell:
Dell is an American multinational computer technology company that develops, sells, repairs, and supports computers and related products and services, and is owned by its parent company of Dell Technologies. Founded in 1984 by Michael Dell, the company is one of the largest technology corporations in the world, employing more than 165,000 people in the U.S. and around the world.
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