Job in Jordan: Human Resources Manager at Creative Associates International

Creative Associates International offers a full-time job opportunity in Jordan for the position of human resources manager who mainly leads HR practices and objectives. The Human Resources (HR) Manager will provide a high-performance team culture that emphasizes employee engagement, performance management, and the recruitment and ongoing professional development of project staff.  

You will be responsible for:

•  Manages HR office operations ensuring compliance with Creative and client HR rules and regulations. 
• Leads/coordinates the entire employment cycle, including the recruitment process, finalization of job descriptions, advertisement of vacancies, reviews and sourcing of applicants, and scheduling and conducting interviews alongside project senior management.
• Partners with program staff to understand skills and requirements for targeting successful candidates, filter candidates to propose a pool of highly qualified applicants. 
• Supports the team in analyzing HR local trends and benefits to recommend competitive solutions to attract quality candidates.  
• Manages the on boarding and orientation of new hires. 
• Developing employment agreements according to local labor laws, including registering agreements with required institutions if applicable. 
• Provides information and advice to project staff regarding HR policies and procedures. 
• Coordinates the performance evaluation process. 
• Coordinating staff training and establishing staff development plans based on staff appraisals and evaluations. 
• Leads and supports learning and development initiatives for the Youth Advisory Group (YAG).
• Receives and logs various grievances or complaints from employees; consults with HQ-HR Operations Manager and legal counsel regarding complex cases and provides recommendations and potential solutions before forwarding complaints to management for review. 
• Organize and assist in conducting interviews alongside senior management. 
• Orienting newly employed staff to the JTAP Amman Office. 
• Process and compile employee records confidentially and accurately in files and electronically in UltriPro. 
• Perform other duties as assigned.  

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You must have:

• Bachelor’s degree in human resources, business administration, or a related field. 
• At least five (5) years of progressively responsible HR experience. 
• Demonstrated commitment to staff development, retention, diversity, equity, and inclusion.  
• Excellent communication and interpersonal skills. 
• Excellent record-keeping and documentation skills. 
• Familiarity with donor/client rules and regulations. 
• Familiarity with local employment law.  
• Proficiency with Microsoft Office. 
• Verbal and written working proficiency in English; Fluency in Arabic is required. 
• Candidate must be authorized to work in Jordan. 

Creative Associates International: 

Creative Associates International, founded in 1977 by four enterprising women, provides outstanding, on-the-ground development services and forges partnerships to deliver sustainable solutions to global challenges. Its experts focus on building inclusive educational systems, transitioning communities from conflict to peace, developing sustainable economic growth, engaging youth, promoting transparent elections, and more. Creative is recognized for its ability to quickly adapt and excel in conflict and post-conflict environments.

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