Job Opportunity as a Customer Service Associate at Amazon in Egypt
By: Amazon.comLast update:
Applicant criteria
NationalityEgypt
SpecialityBusiness
Skills− Excellent communication skills. , − Team-player with good inter-personal skills., A good proficiency in English
Age
- No specific age required
Years of Experience
- 1-2
Gender
- Both
Opportunity criteria
Job Type
- Full time
Job FieldsCustomer Service, Call Center Jobs, and Secretary
Opportunity FieldMarketing, Business and Finance
Job locationEgypt (Alexandria)
Needed documentsCV, Application form
Opportunity description
Amazon is offering a Job Opportunity in Egypt as a Customer Service Associate.
Duties & responsibilities
- Communicating with customers directly via phone and email
- Resolving conflicts and setting appropriate expectations with customers
- Clearly understanding and responding appropriately to, the issues that customer present.
- Working autonomously, making complex analytical decisions with little or no guidance.
Eligibility criteria
Basic Qualifications:
- Fluent english (written/spoken)
- 1 to 2 years of experience in Customer Service
- Experience with Microsoft Office, Outlook, Word and Excel
- Self-discipline, quick learning, diligence and proactivity
Preferred Qualifications:
- At ease working in a diverse group and contributing to an inclusive culture
- Previous experience in logistics roles
- Excellent performance in the current role / job
About Amazon:
Is a multinational technology company focusing on e-commerce, cloud computing, and artificial intelligence in Seattle, Washington. It is one of the Big Four or "Four Horsemen" of technology along with Google, Apple and Facebook due to its market capitalization, disruptive innovation, brand equity and hyper-competitive application process. (Wikipedia).
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