Job Opportunity as a Customer Service Associate at Amazon in Saudi Arabia
By: Amazon.comLast update:
Applicant criteria
NationalitySaudi Arabia
SpecialityBusiness
SkillsAttention to detail, − Excellent communication skills. , − Team-player with good inter-personal skills., − Excellent verbal and written communication skills , − Administrative writing skills, communicate fluently in English, Excellent organizational skills and attention to detail, Excellent problem-solving skills
Age
- 18 - 60
Years of Experience
- 1-2
Gender
- Both
Opportunity criteria
Job Type
- Full time
Job FieldsCustomer Service, Call Center Jobs, and Secretary
Opportunity FieldMarketing, Business and Finance
Job locationSaudi Arabia (Riyadh), United States
Needed documentsCV, Cover Letter, Degree Certificate
Deadline2023-10-06
Opportunity description
Amazon is offering a Job Opportunity in Saudi Arabia as a Customer Service Associate.
Duties & responsibilities
- Ability to communicate correctly and clearly with all customers
- Ability to clearly understand and state the issues customers present
- Follow customers issues without distraction to resolution
- Ability to compose a grammatically correct, concise, and accurate written response
- Ability to work independently and within a team
- Ability to use a desktop computer system
- Familiarity with Windows Operating System, Microsoft Outlook, Microsoft Word and Internet Explorer
- Ability to successfully navigate websites
- Ability to successfully adapt to changes in the work environment
- Ability to determine customer needs and provide appropriate solutions
Eligibility criteria
Basic Qualifications:
- Must have a minimum of B1 proficiency in written and spoken English.
- Must be 18 years of age or older
- Graduate with a minimum qualification of high school degree
- Must be flexible in rotational shifts including night shifts
Preferred Qualifications:
- Minimum 6+ months of Contact Center/ BPO experience in Voice Support is a plus
Required Skills:
- Excellent communication skills in (written and verbal)
- Excellent typing skills
- Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
- Ability to approach problems logically and rationally
- Self-disciplined
- Organized and detail-oriented
About Amazon:
Is a multinational technology company focusing on e-commerce, cloud computing, and artificial intelligence in Seattle, Washington. It is one of the Big Four or "Four Horsemen" of technology along with Google, Apple and Facebook due to its market capitalization, disruptive innovation, brand equity and hyper-competitive application process. (Wikipedia).
See more available online courses on For9a
See more available opportunities in Australia on For9a