Job Opportunity at Al-Futtaim as a Receptionist (UAE National)
By: Majid Al FuttaimLast update:
Applicant criteria
NationalityUnited Arab Emirates
SpecialityBusiness , Other
Age
- No specific age required
Gender
- Both
Opportunity criteria
Job Type
- Full time
Job FieldsCustomer Service, Call Center Jobs, and Secretary
Opportunity FieldMarketing, Business and Finance
Job locationUnited Arab Emirates (Dubai)
Opportunity description
Al-Futtaim is offering a job opportunity in Dubai, AE as a Receptionist (UAE National) to act as the first point of contact for visitors and callers. This position will be primarily responsible for the reception area and managing the floor during operating hours and events in addition to coordinating front-desk activities. This role is also critical in capturing customers information as a sales lead and assigning them to the sales team accurately based on a rotation schedule. In addition, this is also a customer service role and should also be able to deal with them.
Duties & responsibilities
- Ensure That The Front Entrances Of Experience Center Are Presentable And Always Reflecting The Professional Image Of Majid Al Futtaim And Customers.
- Receiving Calls At The Reception And Assigning To The Right Team Member, And Taking Down Customer’S Message And Ensuring The Customer Is Called Back Accordingly.
- Greeting And Welcoming Customers Professionally And Ensure Every Visit Is Registered And Assigned To The Right Team Member
- Execute Adhoc Data Entry And Data Enrichment Tasks Within The Lead And Customer Journey Touch Points To Support Sales And Crm Functions.
- Ensure Leads Are Accurately Registered And Assigned To The Sales Team Based On The Rotation Chart.
- Ensure Strict Implementation Of Data Security Is In Place And No Data Is Given To Any Individual And All Customer Information Is Entered Securely And Correctly In The Crm System As Per Lead Management Policy.
- Training Of New Staff Members As An When Required On Registering And Assigning A Lead.
- Undertake A Range Of Other Administrative Tasks As Identified By The Line Manager
Eligibility criteria
- Bachelor'S Degree In Business Administration or a relevant Discipline
- Custmer Focused Attitude
- Good Organizational Skills
- English Proficiency
- Proficient In Ms Applications
About Al-Futtaim:
Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.
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