Job Opportunity at Al Futtaim in Qatar: Call Center Executive
Applicant criteria
- No specific age required
- Both
Opportunity criteria
- Full time
Opportunity description
Al Futtaim is offering a job opportunity as a Call Centre Executive to join the team in Doha, Qatar.
Duties & responsibilities
- Managing the Call Centre and guiding Call Centre Agents in their day-to-day tasks.
- Handling of outbound & inbound calls as per standards & KPIs set.
- Support business by carrying out various outbound call activities, to increase customer visits to workshop/showroom.
- Monitor & improve Call Centre KPIs.
- Conduct Team Meetings to improve concern areas.
- Train new Agents on various activities handled in Call Centre.
- Preparation of reports on a daily/weekly/monthly basis.
About Al Futtaim:
Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.
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