Job Opportunity at Nestle in the UAE: E-commerce Operations Specialist

Nestle is looking for an E-commerce Operations Specialist to join the team and work in Dubai, United Arab Emirates. 

1. Ensuring a seamless launch for all global and local online campaigns: Sharing the product content (descriptions, translations, resized images, adapted banners) with the markets, and making sure products and campaigns are set up correctly and Supporting markets to set up promo rules.
2. Optimize the user experience to increase conversion.
3. Contribute to the best-in-class customer experience objective: Manage campaigns integration, new features implementation and platform roll-out. You will also monitor the digital technical trends, new features and/or technology to stay on top of digital innovation.
4. Enhancing the eCommerce capabilities of the market teams: Sharing best practices from other markets and Training markets on managing newly launched features, and refresher trainings on existing features.
5. Ensuring website stability & reporting any issues:  Supporting markets with website related issues, and Raising tickets to the relevant teams when needed (agency/ DSU). Will also make sure SLAs are followed.
6. Channeling markets' requests to the development agency: Logging new feature requests and prioritizing them accordingly and Release process management (testing, liaising with agency & markets).
7. Managing periodic security scans for websites & ensuring compliance with Nestle standards.

1. 4 years’ experience in web mastering / eCommerce platforms management (including mobile). 
2. Strong experience in Website running (Content Management, Merchandising, A/B testing & personalization).
3. Experience in SEO optimization a plus.

About Nestle:

Nestlé is the world's leading nutrition, health and wellness company. Well-known brands include MAGGI, NESCAFE, PURINA and KIT KAT. Its mission of "Good Food, Good Life" is to provide consumers with the best tasting, most nutritious choices in a wide range of food and beverage categories and eating occasions, from morning to night. Naturally, in order to achieve this, the dedication of ambitious and positive people is indispensable.

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