Job Opportunity at Royal Jordanian: Airport services Agent - Aqaba
Applicant criteria
- No specific age required
- Both
Opportunity criteria
- Full time
- from: 500
- to: 1000
Opportunity description
Royal Jordanian is offering a job opportunity as an Airport services Agent – Aqaba, Jordan. The position holder is responsible for ensuring a smooth acceptance of passengers through participating in the passengers’ travel experience providing the needed services (check-in, Boarding, Transfer, Baggage Services …etc.) prior and post the passenger’s flight.
Duties & responsibilities
- Carrying out passengers check-in process within the set time limitations
- Checking the serviceability of check-in counters and reporting any malfunction.
- Displaying the required security and safety notifications at the check-in counters Preparing check-in counters
- Keeping documents and information secured from unauthorized use in accordance with the set regulations and regulatory requirements
- Handling passengers’ embarkation process in due time as per the set procedure (crown class, special needs, etc.)
- Handling the delayed flights as per the set procedure
- Performing the required flights related Announcements in due time
- Preparing the required documents (limited release tags, Cabin baggage tags, indemnity forms ,etc.) to be available during the boarding process and to be collected after completion of boarding process
- Carrying out transfer check -in process for passengers and their baggage within the set time limitations
- Recording and handling baggage claims for destruction, loss, damage or delay, as per the set procedures
- Carrying-out baggage claims handling process for Customer Airlines as per the signed agreement
- Preparing baggage services counters with the required labels, voucher, forms, etc.
Eligibility criteria
- Business Administration or any related field
- Very good command of English and Arabic language
- Computer skills
- Quality and security consciousness
- Ability to work under pressure
- Customer services skills
Monthly Salary Range:
$500 - $1,000
About Royal Jordanian:
Royal Jordanian Aielines was established on Dec. 15, 1963 by a Royal Decree issued by His Majesty King Hussein, as the national air carrier of the Hashemite Kingdom of Jordan. Its headquarters are located in the heart of the capital, Amman, and its flights are operated from Queen Alia International Airport, with its vastly improved infrastructure and cutting-edge facilities.
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