Job Opportunity at Samsung Gulf in UAE: Order Management Specialist
By: SamsungLast update:
Applicant criteria
NationalityNo specific nationality required
SpecialityBusiness
Age
- No specific age required
Years of Experience
- 5+
Gender
- Both
Opportunity criteria
Job Type
- Full time
Job FieldsCustomer Service, Call Center Jobs, and Secretary
Opportunity FieldMarketing, Business and Finance, Entrepreneurship and Innovation
Job locationUnited Arab Emirates
Needed documentsCV
Opportunity description
Samsung Gulf is offering a job opportunity in Dubai, UAE as an Order Management Specialist
Duties & responsibilities
- Order Processing for UAE & GCC clients involving PI creation, stock allocation and release to logistics for dispatch in current ERP systems.
- Facilitate end to end process steps, ensuring timely and error free results and 100% accuracy.
- Support in Planning & Executing the entire process of fulfilling customer contracts from order entry to release under part leader supervision.
- Analyze, qualify and complete change order request both for internal and external customers.
- Weekly sales closing, order earliness monitoring and dispatch documentations.
- Arrange SI’s for direct shipment and monitor the purchase order from the factory. Goods in Transit Monitoring for Direct Shipment billing.
- Assist in clearing Back Log orders and closing the same in conjunction with KAMS and SCM.
- Support in obtaining Order Secure Rate for the sales team.
- Ensure signed documentation i.e. Sales Orders / PO’s is available from customers and matching the contract requirements.
- Processing RMA as per HQ guidelines.
- Daily Customer Credit check for available and In Process funds. Additionally, follow up on Letter of Credit and related documentation.
- Perform validation of customer orders and all necessary internal approvals prior to processing orders.
- Processing of Debit / Credit Note when required under supervision of part leader
Eligibility criteria
- Bachelor’s Degree in Business Mgmt. / Sales / Operations
- 5-6 years of experience, preferably in sales order processing or similar activity.
- Hands on Experience in Sales Operations Process
- Solid Knowledge of Order Life Cycle (Order to Cash)
- Finance Knowledge in relation to Trade Operations
- Exposure to ERP, preferably SAP
About Samsung Gulf:
Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives.
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