Job Opportunity from Rotana Hotels as a Housekeeping Supervisor in Jordan

By: Rotana Hotel Last update:
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Applicant criteria

Nationality
No specific nationality required
Age
  • No specific age required
Gender
  • Both

Opportunity criteria

Job Type
  • Full time
Job Fields
Customer Service, Call Center Jobs, and Secretary
Opportunity Field
Tourism and Hospitality
Job location
Jordan (Amman)
Needed documents
CV

Opportunity description

Rotana is offering a job opportunity as a Housekeeping Supervisor in The Boulevard Arjaan by Rotana, Amman, Jordan. As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and

Duties & responsibilities

your role will include key responsibilities such as:

  • Prepare Housekeeping Attendants job assignments
  • Issue keys and supplies to Housekeeping Attendants
  • Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
  • Attend daily meetings and receive special instructions
  • Receive check-outs before reporting them as vacant
  • Receive special requests from guests and carry them out
  • Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
  • Fill out report and hand over found articles to the lost and found department

Eligibility criteria

  • Education, Qualifications & Experiences: You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.
  • Knowledge & Competencies: The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:
  1. Understanding Hotel Operations
  2. Effective Communication
  3. Planning for Business
  4. Supervising People
  5. Understanding Differences
  6. Supervising Operations
  7. Teamwork
  8. Adaptability
  9. Customer Focus
  10. Drive for Results

About Rotana:

Rotana Hotel Management Corporation (Rotana) was founded in 1992, by a partnership between two visionary thinkers, Nasser Al Nowais and Selim El Zyr. Operating as Rotana, it opened its first property, the Beach Rotana Abu Dhabi in 1993 and is today one of the leading hotel management companies within the Middle East, Africa, Eastern Europe and Turkey. Rotana combines a unique understanding of the culture and communities of the Middle East with the collective expertise of an executive team contributing to years of international experience in the service industry.

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