Job Opportunity in Egypt as a National_Restaurant & Café Group Leader at Alfuttaim

Alfuttaim offers a job opportunity in Egypt as a National_Restaurant & Café Group Leader. You will assist the IFB Manager and Kitchen Manager in the execution of the IKEA Food & Beverages Concept in the IKEA Restaurant & Café to strengthen the IKEA store’s position as the best home furnishing store in your local market.

You will be responsible for:

• Attract visitors to the IKEA store.
• Maximize vitality and commerciality of IKEA FOOD in your store to increase sales and profitability according to your goals.
• Actively contribute and support all marketing and in-store activities by integrating IKEA FOOD in the store's Commercial Calendar and use these as an opportunity to proactively drive sales.
• Ensure effective and economical handling of range changes including management of outgoing range and activities in your function according to the set timelines in the Commercial Calendar.
• Ensure that the daily work routines are in place, that the displays are well-filled and the range is presented in an optimal commercial way.
• Initiate actions to fill the restaurant at off-peak time and increase turnover per seat.
• Maintain in-depth knowledge of the competition on the local food market. Use this information to initiate immediate action, to secure an appropriate price distance. Give input on changes done to your IKEA Food Manager.
• Equipment Maintenance and documentation of visits and plan if break down. List of Equipment:
• Fire Suppression System.
• Kitchen Hood Extract Fan System.
• Water Filter.
• Chiller & Freezer cabinet in SFM.
• Elenco Equipment.
• Pest Control.
• Coffee Planet.
• Walk-in Chiller and Freezer.
• Ensure that the recommended communication towards the customers is implemented, from the parking area into the IKEA Restaurant & Café area.
• Ensure that customer payments on cash registers will be done following the procedures of the IKEA Safety & Security Risk Manual.
• Ensure speed and efficiency in the meeting with the customer through an effective use of IKEA solutions, such as self service, effective staffing and mechanical sales techniques.
• Develop, agree with the IKEA FOOD Manager and communicate to your team an annual action plan for IKEA FOOD commercial areas to execute the IKEA FOOD country and Function business plan. Monitor and evaluate the success of this plan in order to influence future plans.
• Utilize relevant tools such as Profit & Loss, KPI-report, Store Point, Commercial Review, CSI, and Voice in order to develop the business, yourself and your team.
• Ensure a safe working environment for co-workers and customers in accordance with all local health and safety regulations and HACCP standards.
• Ensure an efficient organization of the Commercial areas and Production areas in relation to financial performance i.e. gross profits, costs, hours planning, productivity levels, absence management and holiday planning to agreed service levels.
• Control overall operating costs without jeopardizing the service level to the customer and food safety standards.
• Effectively manage and inspire your team, with particular reference to their selection, training and development in order to ensure you have a competent and well informed team who can meet the customer needs and expectations and have in place a workable and realistic succession plan.

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You must have:

Minimum Qualifications and Knowledge:

• High School/Trade School Graduate.

Experience:

Minimum Experience:

• From 2 to 3 years food service management experience preferably in a high volume business.

Job-Specific Skills:

• Excellent communication and interpersonal skills.
• The ability to build working relationships.
• The ability to speak and understand English.

Behavioral Competencies :

• Customer Focused.
• Individual Accountability.
• Continuous Improvement.
• Personal Leadership.

About Al-Futtaim:

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.

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