Job Opportunity in Egypt as a Sr Solution Consultant at Orange

By: OrangeLast update:
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Applicant criteria

NationalityNo specific nationality required
SpecialityInformation Technology
Skillsمهارات التنظيم, العمل ضمن فريق, القدرة على التواصل
Age
  • No specific age required
Years of Experience
  • 5+
Gender
  • Both

Opportunity criteria

Job Type
  • Full time
Job FieldsCustomer Service, Call Center Jobs, and Secretary
Opportunity FieldTechnology and Programming
Job locationEgypt
Needed documentsCV, Cover Letter

Opportunity description

Orange offers a job opportunity in Egypt as a Sr Solution Consultant. You will work with clients to develop quality communications solutions in order to solve/address a client’s business requirements. The process starts with the collection and analysis of all pertinent data essential to understanding a client’s requirements; the assessment. You will be a client advocate and takes responsibility for solution development and design inclusive of the underlying technical architecture, delivery planning, and representation of that solution as required.

Duties & responsibilities

You will be responsible for:

Work both independently and in partnership with consultants from other regions. You will be engaged in performing or assisting in the following activities:

  • Liaise directly with customers to obtain all relevant technical information for successful design, order validation & project delivery.
  • Support on-site or remote migration for complex solutions/environments, as required.
  • Position and/or deliver billable consulting work to a partner or end-customer, especially when it facilitates the progression towards, or closure of, a deeper partner relationship or a significant end-customer contract.
  • Acting as a pre-sales consultant for some of the organic growth activities as needed.
  • Consistently deliver high-quality billable technical service to existing and new clients ensuring that customer satisfaction is maintained or improved.
  • Stay abreast of technical, issues, options, and advancements within the internetworking industry relevant to the Orange services portfolio.
  • Contribute to knowledge management through documentation of completed assignments in the form of case studies, author white papers, or presentations on technical solutions and services offered by Orange.
  • Participates in projects as part of a project organization respecting cost, quality, and time constraints.
  • Ownership of the technical solution from concept to subsequent implementation.
  • Present technical solutions to partners and their end customers, both formally and informally, as required.
  • Any other duties as required by the Manager.

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Eligibility criteria

You must have:

  • BSc in Telecommunication or equivalent.
  • Minimum of 5+ years related work experience in customer-facing organizations within the Telecom or IT industry, 2 to 3 of which in technology design consulting in design/implementation of Unified communications solutions, Microsoft Lync, Skype for Business, and MS Teams products. 
  • Core Solutions of Skype for Business or MS Teams.
  • Fluent in both spoken and written English, another language is a plus.
  • Presales' experience is a plus.
  • Network, Security, or WAN optimization experience is a plus.
  • Excellent communication and interpersonal skills.
  • Excellent customer-facing skills with a track record of effective experience.
  • Excellent team player.
  • Commercial acumen.
  • Excellent organizational and planning skills.
  • Be detail-oriented.
  • Time management skills.
  • Be an independent self-starter.

About Orange:

Orange is a French multinational telecommunications corporation. It has 266 million customers worldwide and employs 89,000 people in France, and 59,000 elsewhere. It is the tenth-largest mobile network operator in the world and the fourth largest in Europe after Vodafone, Telefónica and VEON. In 2015, the group had a revenue of €40 billion. The company's head office is located in the 15th arrondissement of Paris. The current CEO is Stéphane Richard. The company is a component of the Euro Stoxx 50 stock market index.

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