Job Opportunity in Egypt at Orange: Access Optimization Project Manager
Applicant criteria
- No specific age required
- Both
Opportunity criteria
- Full time
Opportunity description
Orange is offering a job opportunity as a Access Optimization Project Manager to join the team in Cairo, Egypt for 2021.
Duties & responsibilities
- Communicating and involved in acquiring the HQ Customer go ahead in order to proceed with project activities.
- Project data validation, resources planning, resources negotiation with other teams.
- Project progress reporting to project stakeholders including reporting to diamond HQ customers for their impacted sites.
- Keeping PPRT (project progress reporting tool) up to date with project progress data at least every two weeks.
- Proactively manage the end-to-end implementation of the technical migration to ensure that all components are delivered in accordance with the implementation plan and schedule.
- Proactively taking ownership of incidents, adjusting the planning, owning escalations, and providing updates to all stakeholders & provide a clear image to impacted customers.
- Work with customers & service management to develop implementation schedule.
- Trigger site surveys when required.
- Perform Order Validation of assigned orders for administrative completeness and technical consistency.
- Customers’ connections migration orders creation on tools.
- Accountable for the on-time delivery of voice & data service optimization migration orders.
- Validate service orders with Customers.
- Accepting orders through NAOMI for the service change optimization projects.
- Manage port allocation process “Ports booking on GPM as per the ports provided by the regional network deployment team (RSND)”.
- Place and track circuit orders with relevant local carriers and third party vendors.
- Placing the equipment ordering (If new routers are needed) to the supply chain through sesam & following up till delivery is confirmed.
- Provide proactive project management to ensure the project deadline is met.
- Ensure provisioning databases are accurately updated at all times.
- Ensure technical team perform pre-checks before the migration to ensure readiness of all connection components & post-checks to make sure customer connection is properly functioning.
- Initiate action to escalate or expedite provisioning issues, as required, to minimize delays in meeting project deadlines.
- Continuing to think about and work towards the agreed objective(s) whatever the circumstances.
- Empowered to escalate within vendors & third parties to speed up or bring back a project on track.
- Performing data integrity checks of all connections in the project scope within different tools, used during the Service Transition phase.
- Timely closing the project & communicating project closure to all stakeholders & impacted customers
Eligibility criteria
- Degree/Equivalent in telecommunications field, preferred.
- A degree or diploma or Project Management Institute (PMI) certification or equivalent experience.
- Solid understanding of Orange Business Services solutions as well as experience in Orange Business Services tools and systems.
- Understanding of corporate governance within complex organizations.
- Knowledge of Troubleshoooting techniques & procedures.
- Knowledge of Frame relay, ATM. DSL & Metro Ethernet access technologies.
- Good knowledge of vendors and telecom market (pereferably worldwide).
- Advanced MS Excel skills.
- Proficient in the methods and techniques for reporting the progress of activity against plan
- Behavioral Skills: Agility, independent self-starter, detail oriented, decision making, prioritization and balance, communication.
- Professional skills: Global Effectiveness, Personal Credibility and Impact, Project Management, Customer Service Orientation, Operational & Financial Excellence, Customer Facing Skills, Industry and Professional Standards, Organization and planning, Delegation & Empowerment, Telecommunications protocols and technologies, Network components, Technical requirements documentation, Service delivery process & organization, Service delivery tools, Results Orientated, Excellent English speaker.
- Communicate, organize conference calls for stakeholders/customer meetings as needed.
- Manage a team with different profiles and specific skills.
- Organize, plan and manage by himself/herself the migration of standard & non-standard services.
- Organize, plan and manage the delivery of medium to complex projects.
- Understand network architecture and components.
- Speak English fluently.
- Work well in a virtual team environment.
About Orange:
Orange S.A., formerly France Télécom S.A., is a French multinational telecommunications corporation. It has 256 million customers worldwide and employs 95,000 people in France, and 59,000 elsewhere. It is the tenth-largest mobile network operator in the world and the fourth largest in Europe after Vodafone, Telefónica and VEON. In 2015, the group had revenue of €40 billion. The company's head office is located in the 15th arrondissement of Paris. The current CEO is Stéphane Richard. The company is a component of the Euro Stoxx 50 stock market index.
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