Job Opportunity in Jordan as a Clients & Markets Feedback Associate

PwC offers a job opportunity in Jordan as a client & Market Feedback Associate. Client Feedback sits within the Markets & Insights Function of Clients & Markets and focuses on understanding and building client loyalty and trust by defining and impacting the client experience. You will support opportunities to exceed the client's expectations and bring fresh insights that help the company to better understand the clients, and support the business growth.

You will work within the Client Feedback function to support the execution of the feedback administrative and operational activities. These activities include:

• Monitor priority accounts activities, completion progress, track action plans and execution status of feedback surveys and interviews.
• Coordinate independent review meetings and share relevant material and information with stakeholders so they can have informed conversations with the clients.
• Support the function leader in the regional feedback reviews and collaborate with other team members and business units to collect and compile the required information.
• Validate and maintain data sets updated and ready for data reporting.
• Update relevant marketing materials and process guidelines.

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You must have:

• Be a highly motivated and high-performing individual with the ability to be flexible and adaptive on a daily basis.

The required education:

• Bachelor's degree or relevant.

The required years of experience:

• 2+ years in a proposals role preferably within a professional services environment.
• Fluency in spoken and written English and Arabic.
• Previous experience in strategy consulting or management consulting is a plus.

The required knowledge and skills:

• Strong problem-solving and analytical skills.
• Excellent communication (verbal and written) skills.
• Excellent organizational, time management, quality management, and project management skills with the ability to prioritize workload, work with senior stakeholders and perform under pressure.
• Knowledge of the Professional Services Industry.
• Strong PowerPoint and/or Google Slides skills, as well as more generally, being proficient in Microsoft Office and G-Suite.
• Proficiency in PowerBi and Alteryx is an advantage.

About PwC:

Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing its depth of industry expertise and breadth of skills is its sound knowledge of local business environments across the Middle East region. The company’s tailored solutions help clients meet the challenges and opportunities of doing business in the Middle East market and beyond. At PwC, the teams measure success by their ability to create the value that clients and people are looking for. It is a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax, and advisory services.

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