Job Opportunity in Jordan as an IT Governance Officer at Aramex
Applicant criteria
- No specific age required
- fresh
- Both
Opportunity criteria
- Full time
Opportunity description
Aramex offers a job opportunity in Jordan as an IT governance officer.
Duties & responsibilities
You will be responsible for:
Work closely with stakeholders on:
- Performing Enterprise Alignment Goals Cascade for Aramex as per COBIT2019 Framework Guidelines.
- Work closely with Aramex processes’ owners on the implementation of the I&T Governance processes related to the area of their concern.
- Coordination and follow-up on the implementation tasks of I&T Governance in Aramex.
- Delivers Key Performance indicators to drive success to leadership; collects the governance and management objectives KPIs, analyzes the KPIs deviations.
- Report the governance and management KPIs.
- Review, update and maintain the I&T governance and management processes documentation and the related policies and procedures.
- Help define and maintain SLAs. Provide key metrics on SLA adherence across IT.
- Creating and maintaining Key Performance Indicators for overall IT Performance.
- Monitor the IT SLAs to ensure the quality of service, compliance with enterprise standards, end-user satisfaction, and analyze identified issues to feed into improvement initiatives.
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Eligibility criteria
You must have:
- Bachelor’s degree in Information Technology or a related field. Master is a plus.
- From 0 to 1 year of relevant role ( IT Audit, IT Governance, IT Risks,..etc).
- Any related certifications (COBIT, CGEIT, CRISC, CISA, or similar) are preferred.
- Excellent verbal, written English skills.
- Effective influencing and relationship management skills.
- Ability to work with remote teams.
About Aramex:
Since its founding in 1982 Aramex has grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. The company is dedicated to transforming the face of trade, expanding their operations rapidly to better connect businesses and consumers worldwide.
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