Job Opportunity in Jordan at Forsa: Career Counseling Officer

For9a.com is looking for an experienced and enthusiastic person to be part of the Consulting team. The new officer will coordinate with the counselors to provide high-quality consulting sessions for users. He will also be responsible for the effective communication with users wishing to obtain the services provided

• Assisting the head of the counseling department in implementing the department's goals and adhering to performance standards.
• Undergo training to understand the essence, contents, and comprehensive guides of the sessions provided by the department.
• Answering users' questions regarding the services provided and communicating effectively with them.
• Follow up on the progress of the counseling sessions provided through coordination between users and counselors.
• Coordinating the appointment schedule for the services provided on a weekly basis.
• Preparing periodic reports on the progress of work in the counseling department.
• Assist the head of the department in implementing practical and marketing plans to increase the number of advisory sessions that are held.
• Ensure the quality of counseling sessions, and work to solve any problems that the department may encounter in coordination and under the supervision of the department team leader.
• Coordinating with other departments in For9a to ensure the success of the services provided in the department in coordination and under the supervision of the counseling team leader.
• Hold periodic meetings with the team leader to ensure the development of work in a periodic and effective manner.

Applicants for this position must :

• Be residing in Jordan. (Preferably a resident of the capital, Amman).
• Hold a bachelor's degree from an accredited university.

They also must have the following skills:

• Report writing skills in Arabic and English.
• High leadership skills and the ability to follow up and coordinate tasks among team members.
• Effective mentoring and mentoring skills.
• Excellent communication skills, including listening, speaking, and persuasion.
• Problem-solving skills and the ability to deal with various challenges.
• Flexibility in working hours.
• Commitment and punctuality.
• Courtesy and good behavior with clients.
• Maintaining the confidentiality and privacy of users.
• Initiative taker and ability to make decisions.