Job Opportunity in Jordan: Senior DevOps Engineer

Unifonic is offering a job opportunity in Egypt as a Senior DevOps Engineer.  Unifonic provides solutions for better customer engagement through a cloud-based platform. It empowers businesses to engage with their people through a variety of channels, making their communication conversational, more meaningful, and with ease. The Senior DevOps Engineer is responsible for collaborating with software developers, system operators, and other engineering team members to manage code releases.

• Setup and enhance CI (Continuous Integration) and CD (Continuous Deployment).
• Configure the company's products to meet the functional requirements including the configuration of functional areas and technical areas (e.g. integration interfaces, integration maps, web services, transport protocols, etc.).
• Troubleshoot and remediate issues impacting the integration, operations of the infrastructure and systems.
• Ensure high availability of the company’s products, platforms [24x7x365] including but not limited to messaging, voice, and e-mail gateways, in addition to assessing emergencies, providing analysis, and recommending solutions.
• Write and deploy scripts in different environments to automate day-to-day operations.
• Maintain servers’ configuration, monitoring jobs, and infrastructure documentation across the cloud environment (AWS, Azure, etc.).
• Work extensively with the offshore teams and network of partners on a daily basis.

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• Must-Have
• Hands-on 3+ years of recent technical experience in Professional Services/Enterprise DevOps role.
• Strong technical skills and proficiency in multiple functional areas are required; such as infrastructure as Code (CloudFormation/Terraform), containerize orchestration (Docker, Kubernetes), configuration management (Ansible), programming language (Python), logging system (Elastic Stack), CI/CD (DroneCI, Argo CD) and network protocols and standards.
• The ability to spend substantial time interfacing with the offshore teams on a daily basis.
• Nice To Have
• Bachelor's degree in Computer Engineering, Software Engineering, or other IT-related field.
• Fluent in English with excellent writing/editing and verbal communication skills.
• Strong sense of ownership, critical thinking, and ability to drive DevOps mindset initiatives across teams for agile release.
• Analytical thinking and being accountable for the results of made decisions.

About Unifonic:-

Unifonic is a Customer Engagement platform that specializes in enterprise-level cloud communications. In other words, it helps companies become better connected with their customers over multiple channels: SMS, messaging apps, Push, email and voice. Unifonic’s products are trusted by some of the best-known brands in the Middle East.

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