Job Opportunity in Saudi as a Shop Supervisor at Chalhoub Group

Chalhoub Group offers a job opportunity in Saudi as a shop supervisor. You will be responsible for leading a sales team towards the achievement of a common sales target while delivering exceptional guest experience; and ensuring support in the implementation of CRM, CX, and other key customer and people initiatives in-store. 

You will be responsible for:

• Nurture talent within the team through on-the-job coaching and stretch assignment in coordination with the people partner.
• Drive eNPS through people experience initiatives and culture.
• Oversee store's day-to-day operations related to VM, Retail Store SOPs adherence, and sales team schedule.
• Offer support to store staff during in-store events.
• Act as the key point of contact with the back-office team.
• Ensure customer data is properly captured by the team in adherence to marketing team requirements.
• Promote loyalty program (MUSE) and ensure team knowledge about app offerings etc.
• Increase the revenue target of the store.
• Drive sell-throughs within the store.
• Support in-store CX initiatives.
• Provide input to what's working well, what's not working well within the store.

Benefits:

If you are accepted at this job, you will have:

1. The company will help you to shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility.
2. It offers the opportunity to support careers that may span different teams, different job roles, different categories, and even different countries. 
3. It offers diverse career paths for those who show drive and passion as well as the desire to learn and grow.
4. Chalhoub Group recognizes the value that you bring, and it strives to provide a competitive benefits package that includes health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.

About Chalhoub Group:

Chalhoub Group is the leading partner for luxury across the Middle East and an expert in retail, distribution and communication. With a growing workforce of more than 12,000 people, and a network of over 650 retail stores, the Group's success is attributed to its highly skilled and dedicated teams. 

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