Job Opportunity in Turkey at Microsoft: Customer Program Manager

Microsoft is offering a job opportunity as a Customer Program Manager to join the team in Istanbul, Turkey for 2021. 

Growth and Transformational Sales Leadership: The role is directly accountable for SMB Dynamics business performance. As the leader of the Dynamics `One SMB’ v-team, the SMB Customer Program Manager - Dynamics is accountable for landing WW SMB strategy, identifying growth opportunities, prioritizing sales plays, developing the go-to-market execution plan, identifying channel capacity needs and securing necessary investments to ensure Microsoft realizes its full SMB Dynamics growth potential. The SMB operating model requires a high degree of collaboration across key business partners such as Channel Partner, Product and Commercial Marketing, Digital Sales, Sales Excellence, Finance, etc. The SMB Customer Program Manager - Dynamics is an effective and efficient collaborator and v-team leader able to drive alignment, execution, and results via extended v-teams.

Customer Advocacy and Market Thought Leadership: The individual should possess deep business insights into local SMB market dynamics, knowledge of political/legislative requirements, and demonstrate strategy leadership in the formulation of a robust business plan working in alignment with key SMB business partners to deliver short term results and build a foundation for long term sustained success. The SMB Customer Program Manager - Dynamics is responsible for supplementing global data with local insights to optimize for customer lifetime value through acquisition, retention and growth strategies leveraging scalable routes to market. The individual should leverage their strong local SMB market insights on customer preferences, competitive dynamics, and digital maturity to execute relevant and timely global core sales plays while identifying local sales plays to optimize market demand.

1. The successful candidate is an experienced sales and marketing leader with deep SMB customer insights, a track record of business strategy, sales leadership and hands-on execution excellence.
2. Ability to set and drive customer strategy, thus translating strategy into concrete actions and marketing/sales motions
3. Excellent business judgment and results across a range of disciplines including multi-channel sales, marketing, finance, and strategy
4. Ability to effectively drive cross-group collaboration, using project management, impact and influence, as well as communication skills.
5. Strong analytical mindset, but creative in problem solving and entrepreneurial in approach. Effective at managing and thriving in ambiguous situations.
6. 7+ years’ experience in IT sales and marketing leadership roles.
7. Bachelor’s degree in Business, Marketing, or Engineering.

Benefits:

1. Industry leading healthcare.
2. Savings and investments.
3. Giving programs.
4. Educational resources.
5. Maternity and paternity leave.
6. Opportunities to network and connect.
7. Discounts on products and services.
8. Generous time away.

About Microsoft:

Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers.

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