Jobs at Al Futtaim Group in Oman: Kitchen Specialist at IKEA

Al Futtaim is offering a full-time job opportunity as a Kitchen Specialist to join IKEA’s team in Muscat, Oman. 

Commercial:

1. Actively promote the Kitchen Design Service in order to increase sales and promote Add On Sales.
2. Conduct surveys to gauge the in store customer shopping experience and external competitor monitoring to recommend strategies that fill any gaps in the market.
3. Schedule Customer appointments. Monitor and keep track of all customer appointments to ensure the highest possible service levels on waiting times for customers.
4. Liaise and follow up with Range department. Track stock levels (Overstock / Outgoing / Concrete and Ageing stock) and make recommendations to the range department on order quantities required to achieve the sales targets.
5. Liaise with Home delivery and assembly. Audit all kitchen designs with the home delivery and assembly teams and the kitchen designers before dispatching stocks to the customer`s home. Arrange for home visits and conduct follow up on all kitchen jobs.

People Management and Development:

1. Staff training and development.
2. Manpower planning. Prepare plans, set productivities and supervise the kitchen designers to ensure highest levels of work efficiency within the budgeted productivities, motivation and control all the budgeted cost.
3. Scheduling for the kitchen department. Create and submit all schedules for the kitchen designers based on the coverage needed for peak and non peak sales day. Plan annual leave for the designers based on the commercial calendar.

Financial:

1. Prepare annual business plan and budget for the kitchen department (i.e workforce, budgets) and management information provided to support appropriate business decisions.
2. Review and monitor daily and monthly KPIs and analyse reports on various measurable factors against benchmarked figures.
3. Controlling costs through working in a lean, simple, cost-conscious way using good examples and solutions, and encouraging the team and colleagues to discover more effective ways of working.

1. Live and share the IKEA values every day.
2. High School/Trade School Graduate.
3. 3 to 5 years in a similar role.   

About Al Futtaim:

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.

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