Jobs at Marriott Hotel in Qatar: Guest Relations Agent

Marriott Hotel is offering a full-time job opportunity as a Guest Relations Agent to join the team in Doha, Qatar. 

1. Organize, confirm and process guest check-ins/ check-outs and adapt for any changes.
2. Secure payment, verifying and adjusting billing as needed.
3. Provide guests with room and hotel information, directions, amenities and local interests.
4. Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff.
5. Complete cashier and closing reports, counting the bank at the end of each shift securely.
6. Accept and record wake-up calls, delivering to the right department.
7. Communicate any emergency, lost item or theft to proper security staff and/or authorities.
8. Keep contingency lists in case of emergency and communicate any necessary messages.

1. A warm, people-oriented demeanor.
2. A team-first attitude.
3. A gift for paying attention to the smallest details.
4. This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time.
5. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
6. Perform other reasonable job duties as requested by Supervisors.

Benefits:

1. Team-spirited coworkers.
2. Encouraging leadership.
3. Support to live a life of wellbeing and happiness.
4. Opportunities to serve and give back to the community.
5. Discounts on hotel rooms, gift shop items, food and beverage.
6. Recognition programs.

About Marriott Hotel:

Offering an expansive portfolio in the industry, Marriott Hotel offers 30 brands and over 7000 properties across 131 countries and territories that give people more ways to connect and experience the world. Founded by J. Willard and Alice Marriott, and guided by family leadership since 1927, their principles remain embedded in the company’s culture and in everything they do today.

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