Jobs for Bahraini Nationals: HR Team Leader at Al Futtaim

Al Futtaim is looking for an HR Team Leader who is also a Bahraini national to join the team in Bahrain.

1. Ensure overall SLA meets the target service levels.
2. Ensure staff planning and management according to operational demands.
3. Proper supervision of Issue and Risk Management.
4. Make sure that, On & Off Boarding Tracker forwarded to business as scheduled. (100%).
5. Customer Focus / Collaboration.
6. Gallup: Maintain/improve team engagement levels – ongoing.
7. Implementation of action plans from Growing Together survey – per wave.
8. Responsible for team performance and individual development plans – ongoing.
9. Manage/enhance operating structure that will improve the effectiveness of operations and provide opportunities to the experienced/high potential staff.
10. Constantly follow up on Recoveries & Pending cases. (Off Boarding & On Boarding).
11. Work closely with Group Govt Relation to review existing processes and ensure compliance with Labour Law/AF Policy to support the operational process and recommend SOP changes.
12. Quality checks to be carried out every month to make sure that the On & Off Boarding activities or Processes are followed by the Team.
13. Make Sure that the Team is following the Data confidentiality.
14. Coach and monitor HR Analysts in your team to help achieve common and personal goals.
15. Ensure 100% compliance to SDMs across KSA through close tracking and monitoring. Any non-compliance should be highlighted, and gaps should be plugged.
16. Service Excellence / Team work.
17. SDM design and implementation in new regions/companies/expansion projects. Ensuring System and process utilization is at high levels.
18. Error rate calculation and its inclusion as a standard KPI per month.
19. Monthly quality checks to be carry out for each HR Analyst.
20. Data validation routines established.
21. System changes/RFC to prevent errors. If any.
22. Operational Excellence.
23. Review processes internally within HRSS and externally (Finance/Travel/EIT etc) to identify areas of improvement, which would improve the overall efficiency, and effectiveness of operations.
24. Monitor the effectiveness of the team through regular analysis of key performance indicators and service level agreements to ensure the team provide an effective and efficient service. with a view to identify ways of improving performance level.
25. Provide leadership and manage an effective and efficient HR & GR Operations function that delivers proactive and business focused advices and services.
26. Maintain high standard of accuracy and quality, taking accountability for compliance with relevant legal and policy requirements through managing workload distribution, allocating and monitoring service level.
27. Demonstrate high level standards of stakeholder management by maintaining a good relationship and ensuring business needs are met in accordance to the service level agreement (SLA).
28. Maintain a strong relationship with government officials to facilitate company needs.
29. Coordinate closely with legal counselor and law firms to ensure company interests are safely managed and monitored.
30. Provide central information support to all business including maintaining standards letters and documents.
31. Ensure data accuracy by undertaking regular checking of processes carried out by the team.
32. Developing and monitoring standards operating procedures to ensure high quality and consistent service delivery.

1. A university graduate majoring in Management, Management Information Systems or a relevant discipline.
2. More than 5 years’ experience of relevant experience in HR operations & Bahrain labour law.
3. Knowledge of Shared Services ethos and key drivers for success and Expert Knowledge of local Labour regulations. Excellent computer skills & presentation skills. Effective communication and excellent people management skills are a must.

Behavioural Competencies:

1. Experience in a multi-national, multi-cultural environment.
2. Demonstrate excellent analytical and problem-solving skills & understanding of HR issues is important.
3. Make responsible decisions by considering different ethical perspectives, and finding the best possible way forward for all stakeholders.
4. Visibly and consistently role-model professional principles, values and personal integrity.
5. Take a disciplined and open-minded approach to understand and define organisation issues and their root causes.
6. Passion for learning: Commitment to continued learning and development For self and team members.

About Al Futtaim:

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.

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