Jobs in Dubai: Healthcare Case Manager at Al Futtaim

Al Futtaim is offering a full-time job opportunity as a Healthcare Case Manager in Dubai, United Arab Emirates for 2021. 

1. Undertake a comprehensive assessment of patients, including those with diverse or complex healthcare needs.
2. Formulate and deliver an individualised treatment programme based on evidence based practice and treatment options, using assessment, reasoning skills and knowledge of various treatment/care models.
3. Ensure appropriate referral of patients to other professionals and services using established protocols and pathways.
4. Coordinates and maintains a caseload.
5. Conducts case management services for individuals age 60+ and assist them in accessing resources in the community.
6. Meet with older adults in various settings, (such as the hospital and client’s home), referred by DHA and other referral sources.
7. Provides advocacy, information and assistance, and act as liaison with other social service agencies that provide services for older adults
8. Meets with family members, caregivers and client to determine the best setting for clients, and the level of care needed to maintain independence.
9. Maintains program statistics including entering of client demographics, care plan, services provided outcomes and billable hours.
10. Keeping case note records and knowledge of participants, maintain an awareness of participants’ needs and connect them to appropriate services.
11. Maintain client follow up to ensure patients receive adequate services.
12. Assist the team in establishing attainable goals to maintain stability.
13. Maintains program statistics including: entering of client demographics, care plan, services provided outcomes and billable hours.
14. Maintains confidentiality of client information at all times.
15. Prepares and completes required reports within required period.

1. Degree in Nursing, Social Work or related healthcare subject.
2. Bilingual English/Arabic
3. BLS.
4. Minimum 4 years post graduate experience.
5. 2 years’ experience working with older adults/elderly care.
6. 1 year case management experience.

Job-Specific Skills:

1. Undertake case management duties.
2. Knowledge and comfort working with a diverse population including:, mentally ill, developmentally disabled and cognitive disability.
3. Knowledge of homecare/social support services available (or ability to know how to research these sources).
4. Ability to create bespoke care plans for patients needs.
5. Proficient in Microsoft word, excel, email, internet and database administration.
6. Maintain budgeted time allocations to patients within case load.
7. Driver’s License to visit clients.

Behavioural Competencies:

1. Excellent presentation and analytical skills.
2. Strong leadership and supervisory skills.
3. Exceptional written and oral communication skills (English & Arabic).
4. Solid decision making skills.
5. Strong operational thinking skills.
6. Critical Thinking.
7. Ability to take initiative and work under minimal direction.
8. Conflict Management.

About Al Futtaim:

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.

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