Jobs in Egypt: Oracle Fusion Solution Support at Orange

By: OrangeLast update:
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Applicant criteria

ResidenceEgypt
NationalityNo specific nationality required
SpecialityBusiness
Skillsمهارات العمل الجماعي, مهارات تواصل, مهارات تنظيمية, مهارات تعدد المهام
Age
  • No specific age required
Years of Experience
  • 1-2
Gender
  • Both

Opportunity criteria

Job Type
  • Full time
Job FieldsAdministration Jobs
Opportunity FieldMarketing, Business and Finance, Entrepreneurship and Innovation
Job locationEgypt (Cairo)
Needed documentsCV

Opportunity description

Orange is offering a job opportunity as an Oracle Fusion solution support to join the team in Cairo, Egypt. 

Duties & responsibilities

  1. Act as first of line of Business support to the Oracle Fusion application to the French & international domains.
  2. Respond in Timely manner to the tickets & requests with respect to the SLA.
  3. Handle the tickets routing between the different level of support teams.
  4. Solving basic tickets.
  5. Creating reports as requested.

Eligibility criteria

  1. B.SC Commerce, Accounting or Business administration or any relevant field.
  2. 1 to 3 years of professional experience.
  3. Knowledge of Microsoft Office is essential.
  4. Nice to have ERP systems experience.
  5. Nice to have Business Analysis.
  6. Nice to have understanding of the ITIL framework.
  7. Multi-tasking & Time Management.
  8. Open minded and willing to learn, confident and contribute.
  9. Strong organizational and interpersonal communication skills.
  10. Nice to have Worked in multicultural environment.
  11. Fluent French in speaking & writing.
  12. Fluent English in Speaking & writing.

About Orange:

Orange S.A., formerly France Télécom S.A., is a French multinational telecommunications corporation. It has 256 million customers worldwide and employs 95,000 people in France, and 59,000 elsewhere. It is the tenth-largest mobile network operator in the world and the fourth largest in Europe after Vodafone, Telefónica and VEON. In 2015, the group had revenue of €40 billion. The company's head office is located in the 15th arrondissement of Paris. The current CEO is Stéphane Richard. The company is a component of the Euro Stoxx 50 stock market index.

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