Jobs in Jordan: Ethics and Assurance Manager at Mercy Corps

Mercy Corps is offering a full-time job opportunity as an Ethics and Assurance Manager to join the team in Amman, Jordan.

Code of ethics incident response:

• Following Mercy Corps’ policies and procedures, serve as country focal point for the internal reporting of any allegations of Code of Ethics violations, including fraud and corruption.
• Maintain the country Corruption Incident Register and liaise with the Headquarters Ethics team, and other teams as needed, in the resolution of all reported incidents.
• As agreed with the Headquarters Ethics department, conduct inquiries and investigations to determine the facts, circumstances and scope of any allegations raised. 
• Collect, analyze and document the results of investigations and communicate observations and recommendations with the collaboration of the Country Director and senior management team, as appropriate.
• In coordination with the Headquarters Ethics team and the country management team, assist in the preparation of any final reports to fully document the investigation and resolution of incidents.
• Liaise with program teams in implementing the country Complaints Response Mechanism (CARM). Respond to Code of Ethics violation referrals received through the CARM.

Code of ethics training and awareness:

• Assist the country management team with the implementation of new Headquarters or country Code of Ethics policies and procedures, acting as a catalyst for change and acceptance and supporting smooth implementation.  
• In coordination with established on-boarding processes, assist with the on-boarding of new country team members to ensure awareness and understanding of Code of Ethics policies. Conduct and/or coordinate regular anti-corruption, fraud prevention and other Code of Ethics trainings for country staff and partners.

Internal controls:

• Assist the country management team in determining effective and efficient solutions to operational issues that ensure compliance with Mercy Corps’ policies and donor regulations, mitigate the risk of fraud or corruption, and also facilitate the achievement of program objectives. 
• Assist program, operations and finance teams with implementing standard procedures or, as necessary, developing and documenting enhanced procedures for high-risk program activities, in particular those providing a direct financial benefit to participants (e.g. vouchers, cash distributions), requiring high value procurement, or the distribution of in-kind goods.   
• In coordination with the country management team and program managers, maintain the country-level Risk Register to identify key risks and document strategies to mitigate these risks. Manage the quarterly update process and ensure communication of action plans.
• In coordination with relevant teams, perform periodic internal control reviews of in-country financial, procurement, human resource, and logistics procedures in both the main country office and field offices. In coordination with program and monitoring and evaluation staff, conduct field reviews of program activities to ensure that adequate controls are in place and are functioning properly. Communicate findings and work with the relevant departments to correct weaknesses and improve controls as needed.
• As agreed with the program and finance teams, advise on the development of monitoring plans for partners, including sub recipients, key vendors and other partners that must adhere to ethics policies. In coordination with relevant teams, perform periodic compliance reviews of partners.
• In coordination with the country management team and HQ Finance, assist with the follow-up and resolution of external audit or Mercy Corps Internal Audit findings.
• Perform other related special projects and duties as determined and assigned by management. 

1. B.Sc. university degree in finance, accounting or a related business field is preferred; and an advanced degree is a plus.
2. 5 years+ related work experience with a not-for-profit organization implementing international programs.
3. Strong background in compliance, systems and internal controls.
4. Relevant experience in fraud investigation or auditing. Certified Fraud Examiner (CFE) or Certified Internal Auditor (CIA) designations are strongly preferred.
5. Solid understanding of a wide-range of ethics violations, including fraud, corruption and human trafficking in humanitarian and/or development settings; Understanding of best practice in ethics management and accountability within INGOs, including best practices for investigations of ethical violations.
6. Demonstrated experience in successfully working with administrative and program staff at all organizational levels.
7. Solid organizational and research skills with a broad understanding of various program sectors and activities.
8. Demonstrated experience in financial and operational data analysis.
9. Advanced computer skills in MS Office programs, particularly Excel.
10. Fluent written and oral communication in English. Fluency in Arabic is preferred. 

About Mercy Corps:

Mercy Corps is a global team of humanitarians who partner with communities, corporations and governments to transform lives around the world. Their mission is to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities. Their 5,000+ team members work with people in the world’s most vulnerable communities across 40+ countries. 87 percent of the team is from the countries where they work.

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