Jobs in Qatar: Customer Service Assistant at Al Futtaim

By: Al Futtaim Last update:
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Applicant criteria

NationalityNo specific nationality required
SpecialityBusiness
Skillsمهارات تواصل, مهارات تنظيمية, مهارات إدارية
Age
  • No specific age required
Years of Experience
  • 3-5
Gender
  • Both

Opportunity criteria

Job Type
  • Full time
Job FieldsVocational and Technical Jobs
Opportunity FieldMarketing, Business and Finance, Entrepreneurship and Innovation
Job locationQatar (Doha), United Arab Emirates
Needed documentsCV

Opportunity description

Al Futtaim is looking for a qualified Customer Service Assistant to join the team and work in Doha, Qatar for 2021. As a Customer Service Assistant, you will be responsible to ensure that Customer expectation are met or exceeded by effectively carrying out day to day jobs to meet service standards, to generate repeat visits and profit to the business. 

Duties & responsibilities

  1. Help and assist the Kitchen Driver Assembler load and offload the kitchen furniture to the customer’s place.
  2. Help and assist the kitchen Driver Assembler in assembling and installing the kitchen furniture.
  3. Assembly and installation of kitchen furniture in accordance with product assembly instruction and kitchen's design.
  4. Collect and ensure complete inventory of tools before leaving the customer’s place.
  5. Collect and remove all empty cartons and other waste materials from the customer’s place, placing them inside the trucks cabin.
  6. Remove all waste materials from the truck’s cabin and throw only in the designated IKEA waste skips.
  7. Delivering and uploading the furniture to the customer's residence in timely and efficient manner.
  8. Providing good customer service.

Eligibility criteria

  1. You should have minimum 3 years of experience in retail operations
  2. Furniture assembly skills.
  3. Good English communication skills.
  4. Knowledge of Arabic is an advantage.
  5. Comfort with physical work.

About Al Futtaim:

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.

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