Jobs in UAE: Store Manager at Al Futtaim

Al Futtaim is offering a job opportunity as a Store Manager to join the team in Dubai, United Arab Emirates. 

Profit Financial:

• Drives, monitors and reviews sales performance and recommends action plans to deliver sales budget (Store Level).
• Conducts monthly meetings focusing on category sales performance with the selling personnel to update category performance and recommend action plans for improvement.
• Implements strategies and ensures 100% execution of all programs to achieve sales target of all EXCLUSIVE products and submits feedback on promo effectiveness.
• Manages and controls store approved OPEX budgets ( i.e utilities, wrap supply, staff cost, etc).
• Recommends and initiates plans to optimize the stores’ controllable expense.
• Achieves shrinkage budget below tolerance level thru day to day monitoring of Retail Operating Standard Compliance (store level) Drives, monitors and reviews sales performance & recommends action plans to deliver agreed sales budget (Store level).

Commercial:

• Checks and reviews the implementation of display and timely replenishment.
• Manages availability and timely replenishment of stocks.
• Ensures consistent, accurate and timely inventory adjustments (GAP, Cycle Counts, Negative Quantity on Hand, False Positive).
• Complies consistency with the Brand of Service Standards when dealing with customers (internal or external).
• Ensures customers shopping experience exceeds customers’ expectation.
• Handles and reports product queries, complaints and offer advise professionally aligned with the Brand of Service Standards procedure.
• Drives loyalty members programs and initiatives to achieve target transactions participation.
• Drives selling techniques to achieve target conversion/transaction rate.
• Cascades on going promotions, activities, memos, bulletins following the standard power talk guidelines on a regular basis.
• Checks and validates proper implementation and execution of promotional and store activities (e.g. promo call outs, hero displays and price changes).

Process:

• Ensure policies, brand standards, grooming guidelines and internal control procedures are communicated and implemented as per SOP.
• Demonstrate strong analytical skills and understanding of the system and reporting.
• Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management.
• Liaising with mall management, store documentation as appropriate (daily reports, banking, refunds, exchanges, etc).
• Cashiering duties.

People:

• Plans and monitors Personal Development Plans In role development interventions.
• Identifies, implements and monitors team learning interventions.
• Reviews and discusses performance appraisal and personal plans of direct reports.
• Implements action plans for employee engagements.

1. Any relevant degree, bachelor or master’s degree would be a plus.
2. Min 3 to 5 years of experience in retail and team management.
3. Good knowledge of the fashion/beauty industry and trends Retail operational skills (stock, VM, systems, cash…) Computer skills.
4. Management skills.
5. Empathy Customer service and results oriented Leadership and problem-solving skills.
6. Excellent relationship skills.
7. Integrity and trust Dealing with ambiguity.
8. Proactive with good team spirit and able to take initiatives.

About Al Futtaim:

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.

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