Jobs in the Field of Hospitality from Rotana in the Gulf
Applicant criteria
- No specific age required
- 2-3
- Both
Opportunity criteria
- Full time
Opportunity description
Duties & responsibilities
- Perform all necessary tasks to service food & beverages according to the standard of performance manual of the hotel.
- Acquire in-depth knowledge of the food & beverage menu of the assigned outlet to assist and provide advice to guests.
- Practice good customer relations and attend to customer complaints and queries satisfactorily.
- Ensure the Outlet is set up for service and supervise for a smooth operation.
- Direct and supervise the service team to ensure that all duties are performed as per standards.
- Ensure that all colleagues have received adequate training to perform their duties.
- Ensure proper organization, planning, and control of supplies and maintain a concise record of all beverage stock to ensure that the required is available.
- Ensure minimum wastage, breakage, and spoilage.
- Actively use up-selling techniques by exceeding guest expectations and increasing revenue.
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Eligibility criteria
You must have:
- A diploma/degree in the hospitality field with a maximum of two years experience in a similar role.
- Good knowledge of both written and spoken English.
- A wide familiarity with Micros.
- Previous experiences in minor leadership and supervisory roles, a definite plus.
- Work well under pressure in a fast-paced environment.
- Great team player, who thrives in working with a multicultural team and guests alike.
- Understanding the Job, and recognizing differences.
- Customer focus, and adaptability.
Please note: The candidate who is residence in Saudi Arabia is prefered.
About Rotana:
Rotana Hotel Management Corporation (Rotana) was founded in 1992, by a partnership between two visionary thinkers, Nasser Al Nowais and Selim El Zyr. Operating as Rotana, it opened its first property, the Beach Rotana Abu Dhabi in 1993 and is today one of the leading hotel management companies within the Middle East, Africa, Eastern Europe and Turkey. Rotana combines a unique understanding of the culture and communities of the Middle East with the collective expertise of an executive team contributing to years of international experience in the service industry.
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