Virtual Banking, Financial Services and Insurance Accelerator 2021 By Global Acceleration Academy

Global Acceleration Academy GAA is hosting The Banking, Financial Services and Insurance (BFSI) Accelerator 2021, under the Hong Kong Science & Technology Parks Corporation (HKSTP), is an accelerator programme teamed up with BFSI partners in fostering corporate innovation. We are tasked with energising the Fintech ecosystem by heightening the value of services of future BFSI industries.

What is it:

 A Discovery Session is tailor-made to enable you to fully understand the industry baseline of BFSI and the challenges facing our partners. This can definitely help you stay ahead of the curve!

Who can participate:

Unveil Your Innovative Solutions: If you specialize in blockchain, AI & Robotics, Cybersecurity, IoT or any other market-proven Fintech solutions, come and join us to refine your expertise in addressing these FOUR challenging areas: Operation Efficiency, Customer Experience, Wealth Management and Regulation & Compliance.

Deep dive into the challenging areas:

Operation Efficacy:

• Lightweight CRM – increase efficiency in sales and customer management with data and analytics tools for status tracking, performance review, and sales forecasting 
• Automate BAU Tasks – utilise machine learning and AI capabilities to automate repetitive internal workflow from room booking, managing expenses claim to generating regular reports 
• Paperless Documentation – tackle inefficiencies in paperwork procedures with optical character recognition and data processing systems for efficient data collection, extraction and analysis 
• Virtual Sales Platform – replace face-to-face appointments with virtual platforms for video conference via an encrypted network, favourably with screen sharing, e-signature, document upload and payment functions

Customer Experience:

• Richer Digital Experience – improve customer experience with multilingual chatbot engines to identify and address general enquiries, as well as customer portals powered by IoT and biometric technologies across digital, voice and physical touchpoints 
• Enrich Customer Datasets for Customised Marketing – leverage data and analytics tools designed to extract data from broader customer sources for meaningful insights on customer segments and customised marketing campaigns 
• Analyse Qualitative Customer Feedback – the use of speech and text analytics to generate useful feedback on customer experience, plus AI and machine learning solutions to identify and evaluate conduct issues for service improvement

Wealth Management:

• Smarter Investment Portal – offer front-end digital portal for customers to quantitatively specify financial goals and make investment decisions, coupled with back-end AI programming to identify customer preferences 
• Digital Wealth Management Portfolio – enable smarter portfolio management with digital layouts to oversee and visualise diversified investment data, review performances and advise recommended strategies 
• Big Data Investment Advisory – empower data-driven information management with research capabilities and big data analytics on investment statistics and trends to generate ratings and customised recommendations for individual customers 

Regulations and Compliance:

• Smoother Digital Onboarding – digitalise sub-processes including due diligence procedures and risk controls with advanced digital IDV, risk analysis and e-KYC solutions 
• Suspicious Transaction Reporting – automate data collection processes for images, scanned document, transactions and search results to auto-generate transcription and factual information for further analysis 
• Anti-fraud and Risk Assessment – controls equipped with data modelling and algorithm for fraud detection to identify parties of suspects, facilitate regulatory reporting and take preventive measures for confirmed cases

About Global Acceleration Academy:

Global Acceleration Academy (GAA) is a free-of-charge open innovation platform that takes corporate innovation with deep-tech solutions from global tech ventures to the world.

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