Internship Opportunity from Erasmus Intern in Belgium: Customer Relations

Obelis is looking for an intern for its Customer Relations Department. To contribute to the smooth operation of the Customer Relations Department as well as support the department’s and team’s performance, KPIs, and daily activity. The trainee will among others acquire organizational, communication presentation, and multicultural skills, enhanced the familiarity in the use of MS Office tools (such as PowerPoint, Excel, Word) and software databases such as Microsoft Sharedocs – the trainee shall obtain a professional attitude as well as extensive knowledge in the field of Customer Relations.

Responsibilities:

• Provide professional, high level, and smooth client service;
• Support various tasks associated with the Customer Relations Department at the highest level:

1. Manage and archive clients' documentation.
2. Collect client's feedback.
3. Follow-up order forms.
4. Promote Gold Packages.
5. Respond to client's queries by email and by phone.

• Should follow-up on tasks assigned to him/her;
• Contribute to the implementation of ISO;
• Provide ad-hoc assistance to his/her Unit;

Qualifications:

• BA/MA degree preferably in Business Administration, Economics, Marketing or similar.
• Any previous internships are considered as an asset
• Fluency in English (written & oral);
• Any other languages are always a plus;
• Confident user of Microsoft Office
• Availability to start immediately.

Desired Skills & Competencies: 

• Customer and solution-oriented;
• Excellent communications, negotiation، and presentation skills;
• Problem-solving and analytical skills;
• Team working spirited in a multicultural environment;
• Strong administration and organization skills;
• Quick-learner, enthusiastic and efficient;
• Pro-active attitude;
• Detail-oriented;

About Erasmus Intern:

Erasmus Intern is part of the STORY project which is a project by the Erasmus Student Network (ESN). ESN is a non-profit international student organization whose mission is to represent international students by providing opportunities for cultural understanding and self-development under the principle of Students Helping Students. ESN has more than 13.000 members in local sections all over Europe working on a volunteer base together with Higher Education Institutions and offering services to 180.000 students per year.

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