Job Opportunity at Nestle in Egypt: Order Fulfilment Analyst

Nestle is offering a full-time job opportunity as an Order Fulfilment Analyst to join the team in Cairo, Egypt. The Order Fulfillment Analyst is responsible for the effective management of the stock allocation process, including proactively reviewing demand & supply simulations and executing customer behavior analysis. As well as collaborate across market functions to align on actions to mitigate risk and impact, while enhancing the business' ability to provide proactive communication to customers in need for out-of-stock situations.

1. Analyze data to perform customer behavior trend and risk analysis taking in account inputs from Demand & Supply Planning, Sales, Customer and Service Strategy as well to determine out of stock risks.
2. Help drive identification of actions (i.e., maintenance of quota, preventing issues in transportation in case big demand is detected, highlighting if customer didn't submit order despite of forecast).
3. Identify the potential mitigation actions required to mitigate out of stock risks. Escalate and engage other functions, when required, to collaborate in determination of mitigation actions.
4. Participates in Demand & Supply Review Meetings to support in collaboration and alignment of actions to solve for out-of-stock situations.
5. Executes system parameter changes, including mitigation action setup, order modification & root cause code application.
6. Assign exception codes for unconfirmed orders that require "Customer Contact & Issue Resolution" intervention for customer contact.
7. Monitor target achievements and KPIs/PPIs/Health Checks attainment for the function and team.
8. Participate in NCE operational review meetings and contribute to continuous improvement of Order Fulfilment process.

1. Bachelor’s degree.
2. 2-4 years of experience within the field of Supply Chain.
3. Experience with and strong focus on customers.
4. Knowledgeable within the fields of Supply Chain and Demand Management.
5. Strong analytical mindset.

About Nestle:

Nestlé is the world's leading nutrition, health and wellness company. Well-known brands include MAGGI, NESCAFE, PURINA and KIT KAT. Its mission of "Good Food, Good Life" is to provide consumers with the best tasting, most nutritious choices in a wide range of food and beverage categories and eating occasions, from morning to night. Naturally, in order to achieve this, the dedication of ambitious and positive people is indispensable.

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