Added to Favorite
Add to Favorite

A Job Opportunity as IT Field Support Officer at Azadea in Oman

Azadea
International Organisation Azadea
Closing date :
2019/07/31
A Job Opportunity as IT Field Support Officer at Azadea in Oman

Sorry , this opportunity has been closed

to get opportunities before they closed sign up and get notified.

Register

Azadea is offering a job opportunity as an IT Field Support Officer in Muscat Grand Mall, Oman.

Responsibilities 

  • Initiate systems and network troubleshooting and monitoring, ensure that defective components are replaced as needed.
  • Provide on-site and remote support to users for problems related to the network, the operator, the software, operating systems and system hardware diagnosis.
  • Train stores team members on the system and its various applications.
  • Provide the necessary support for the shops POS systems including any issues during the POS daily closing.
  • Support and maintain the inventory machines in terms of software and hardware, and ensure proper connectivity with the servers.
  • Log all the incidents and requests in the Service Desk system.
  • Communicate with network solution providers and other IT support companies and with suppliers in order to get the necessary support regarding Brand Communication interface and files.
  • Prepare status reports and documentation regarding the installation of hardware and networking equipment.
  • Monitor the systems on continuous basis in order to ensure that all IT related devices and equipment are at optimum level of performance, and recommend solutions when needed .
  • Handle the pre-opening phase of new stores in terms of design, installation and configuration.

Qualifications

  1. Technical Degree in Computer Science or a related field.     
  2. 2-4 years of experience in a similar role.     
  3. Knowledge in Windows Applications (Windows Clients, Office Applications, Printers and other).   
  4. Fluency in English.     
  5. Valid Driving License is a plus.     
  6. Proficiency in MS Office.

Competencies

  • Cultural Awareness.
  • Customer Focus.     
  • Analytical Thinking.      
  • Attention to details.      
  • Change and adaptability.      
  • Communication Skills.      
  • Teamwork. 

About organization

The Azadea Group is a premier lifestyle retail company that owns and operates more than 50 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 650 stores. 

See more available jobs on For9a

See more available bachelor scholarships on For9a

See more available events and conferences on For9a

Eligibility

Nationality
United Arab Emirates, Bahrain, Djibouti, Algeria, Egypt, Iraq, Jordan, Comoros, Kuwait, Lebanon, Libya, Morocco, Mauritania, Oman, Palestine, Qatar, Saudi Arabia, Sudan, Somalia, Syria, Tunisia, Yemen
Country of residence
Any Country
Gender
Both gender
Interest
Technology

Opportunity Information

Opportunity Targeting
Graduate Students
Funding
Monthly salary
Opportunity Coverage
Other
Opportunity will take place in
Oman
Required Documents
others

Educational Conditions

Required Specialties
Computer and Information Sciences, Information Technology
Educational Level
Bachelor
Required Languages
Arabic, English
Learn how to apply

Azadea

The Azadea Group is a premier lifestyle retail company that owns and operates more than 50 leading international franchise concepts... More details