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Free Online Course from Oxford Home Study College: Customer Service

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Oxford Home Study College is delighted to offer this entry-level free customer service course, completely free of charge!

This exclusive free customer service course has been crafted by leading academics, with career advancement in mind. Whether looking to further your current position or branch out into a new career area entirely, targeted study can make all the difference.  And with no time restrictions or deadlines to worry about, you can fit your studies in around your current lifestyle and commitments.  

Over the course of five in-depth units, candidates explore the definition of customer service from a modern business perspective, along with effective strategies for evaluating the needs and expectations of customers.  Course content on Free Customer Service Courses also investigates customer complaints and feedback, the importance of ongoing staff training, how long-term customer relationships can benefit a business, and additional related topics.

Course content:

  1. Topic 1: What is Customer Service?
  2. Topic 2: Knowing your Customer’s Needs    
  3. Topic 3: The Importance of Customer Feedback and Complaints
  4. Topic 4:The Value of Training and Development in Customer Service      
  5. Topic 5: The Importance of Building Long-term Customer Relationships

Certificates:

On course completion you will be awarded with the FREE OHSC certificate issued by the College. This certificate will be sent to you in your email. 

About Oxford Home Study College:

OHSC is the UK's leading specialist provider of distance learning professional courses. The college is a renowned global distance learning institute dedicated to providing accredited home study courses across the world. OHSC was set up by a team of professionals with over ten years experience in delivering home based study programmes.

They are proud of their achievements in setting the high standard for distance learning. The quality of the courses and the support they offer to the students has resulted in tremendous success to the OHSC. They believe that the success of their college is underpinned by the success of their students. The students at OHSC get exceptional support from qualified and experienced tutors.

See more online courses on Forsa website.

Eligibility

Nationality
United Arab Emirates, Bahrain, Djibouti, Algeria, Egypt, Iraq, Jordan, Comoros, Kuwait, Lebanon, Libya, Morocco, Mauritania, Oman, Palestine, Qatar, Saudi Arabia, Sudan, Somalia, Syria, Tunisia, Yemen
Country of residence
Any Country
Gender
All
Interest
Hospitality

Opportunity Information

Opportunity Targeting
Anyone Interested
Funding
Partial funding
Opportunity Coverage
Tuition fee
Opportunity will take place in
Not specified
Required Documents
others

Educational Conditions

Required Specialties
All Specialties
Educational Level
No Education Level is Required
Required Languages
No Language Required
Learn how to apply

Oxford Home Study College

OHSC is the UK's leading specialist provider of distance learning professional courses. The college is a renowned global distance learning ... More details